Terms of Service

These terms are an agreement between you and KOBO KOBO, LLC (“we”, “us”), which runs Orca Knows. They cover the website, Orca (our assistant) and Orca Knows inside AI assistants. By using Orca Knows or creating an account, you agree to them. If you use it for an organisation, you agree for that organisation too.

Our Privacy Policy explains how we handle personal information.

What Orca Knows is

A guide to AI tools and the companies behind them. We collect public information, check it on a schedule and show where each detail came from. We work hard to get it right, but details can be out of date, incomplete or wrong, and tools change without notice. Check with the company before you buy, sign up, or rely on anything.

Who can use it

You must be at least 16, and old enough to make a binding agreement where you live. You can’t use Orca Knows if the law forbids it, or if we’ve closed your account before.

Your account

• Sign in with an email address you control, and keep access to it: sign-in codes go there.
• Give accurate information about yourself, especially on reviews.
• You’re responsible for what happens under your account. Tell us at [email protected] if you think someone else is using it.
• You can delete your account at any time from Settings.

Orca and other AI features

Orca suggests tools from our records and can check a tool’s live pricing page. Its answers come from AI models and can be wrong, incomplete or out of date. They aren’t professional, legal, financial or security advice. We choose the AI models behind these features and may change them at any time. Use your own judgment and check important details. Orca has a daily limit, and you can’t use it to create harmful, illegal or deceptive content.

Using Orca Knows through AI assistants

You can connect Orca Knows to AI assistants such as Claude or ChatGPT. That connection is read-only and rate-limited. The assistant’s own terms and privacy policy cover your conversation with it. When you reuse what Orca Knows returns, keep the link to its source page.

Acceptable use

Don’t:

• Scrape, crawl or bulk-download the site or our data, or use the AI-assistant connection or any other route to copy large parts of the catalogue. Normal search engine indexing that follows our robots.txt is fine.
• Try to break, overload, probe or get around the security, rate limits or access controls of Orca Knows.
• Access other people’s accounts or data, or pretend to be someone else.
• Post spam, malware, or content that is unlawful, defamatory, harassing or infringes someone else’s rights.
• Use the Orca Knows catalogue to build a competing directory, or to train or fine-tune AI models.

Reviews

• Review only tools you’ve actually used, and say what you honestly think.
• Disclose any connection to the company: if you work there, compete with it, or were paid or rewarded for the review. We label reviews from employees.
• Don’t post reviews for pay, swap reviews, or post on behalf of someone else.
• We may screen, hold, decline or remove reviews that break these rules, and anyone can report a review. We don’t remove honest reviews because a company dislikes them, and companies can’t pay to change or hide reviews.

What you add

You keep the rights to what you add: reviews, business profiles, questions and reports.

• Reviews are public. You give us a worldwide, royalty-free, non-exclusive licence to host, show, adapt for display (for example short extracts) and distribute them on Orca Knows and in its AI-assistant answers, for as long as they’re published. The licence ends when you delete the review, except for copies already in backups until they expire.
• Business profiles, chats and other private content are used only to run your account, as described in the Privacy Policy. We don’t publish them.
• You confirm you have the right to add what you add, and that it doesn’t break the law or anyone’s rights.

Our content

The site, its design and the Orca Knows catalogue (our selection, descriptions, scores and change history) belong to us or our licensors. Company names, logos and trademarks belong to their owners and appear only to identify their products. You may quote or link to individual listings with a link back to the source page. Any other use needs our written permission.

Neutrality

Companies can’t pay to be listed, ranked, recommended or reviewed differently. If we ever sell sponsored placements, they’ll be clearly labelled where they appear.

Paid plans

Orca Knows is free today. If we offer paid plans, the price, billing and cancellation terms will be shown before you buy, and those terms will apply alongside these.

Other sites

We link to tools and companies we don’t control. Their sites, products and terms are their responsibility, not ours.

Ending your use

You can stop using Orca Knows and delete your account at any time. We may suspend or close an account, or remove content, if you break these terms, if we must for legal reasons, or to protect people or the service. Where we reasonably can, we’ll tell you why. We may change or stop parts of Orca Knows. If we shut it down entirely, we’ll give account holders at least 30 days’ notice to download their data.

Disclaimers

Orca Knows is provided “as is” and “as available”. To the extent the law allows, we make no warranties, express or implied, including about accuracy, completeness, availability, merchantability, fitness for a particular purpose or non-infringement. We don’t guarantee any tool listed, or that information about it is current.

Limits on our liability

To the extent the law allows, we won’t be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising from your use of Orca Knows or of any tool you found through it. Our total liability for any claim about Orca Knows is limited to the greater of US$100 or what you paid us in the 12 months before the claim. Some places don’t allow these limits, so they may not all apply to you. Nothing here limits liability that can’t be limited by law.

Your responsibility to us

If you use Orca Knows for a business, you’ll cover our reasonable costs from third-party claims caused by what you add or by your breaking these terms.

Disputes

Please email us first: most problems can be fixed quickly. These terms are governed by the laws of the State of New York and applicable US federal law. Disputes will be resolved in the state or federal courts located in New York, unless the law where you live gives you the right to bring a claim there. If you live in the EU or UK, you keep the protections of your local consumer law and can bring claims in your local courts.

Copyright complaints

If you think something on Orca Knows infringes your copyright, email [email protected] with what it is, where it appears, and your contact details. We’ll respond promptly and remove infringing material.

Changes to these terms

We may update these terms. We’ll change the date at the top, and for changes that materially affect you we’ll email account holders at least 14 days before they take effect. If you keep using Orca Knows after that, the new terms apply. If you don’t agree, you can delete your account.

Everything else

These terms and the Privacy Policy are the whole agreement between us about Orca Knows. If part of them can’t be enforced, the rest still applies. If we don’t enforce a right straight away, we haven’t given it up. You can’t transfer these terms without our consent. We may transfer them as part of a merger or sale of our business.

Contact

KOBO KOBO, LLC, 8 The Green, STE B, Dover, DE 19901. Email [email protected].