Aircall AI Voice Agent

What it does

Aircall AI Voice Agent takes in phone calls, both inbound and outbound, and holds a natural spoken conversation with the caller. It converts speech to text, interprets the caller's intent, responds in a synthesized voice, and can read and write data in connected business systems during the call. Outputs include resolved requests, booked appointments, updated CRM records, tickets, and transfers to a human with the full transcript and context attached.

People use it to answer calls around the clock, qualify inbound leads, place outbound calls when a lead arrives or a payment comes due, and handle routine questions such as order status. Its distinguishing features are that it runs natively on Aircall's telephony, so no SIP trunking or call forwarding is required, and that it supports 38 languages and configurable transfer rules. Insights across AI and human conversations are shown in a performance dashboard.

It suits teams that handle high volumes of routine phone interactions and already use, or are willing to adopt, Aircall's phone system or new numbers in 100+ countries. Setup can be done without code using templates and plain-language instructions. Pricing is usage-based per minute, with a free allowance of 50 minutes monthly and 100 extra at sign-up in the US; a minimum applies to the standalone product. The page does not establish suitability for highly complex or sensitive cases, which it describes as best handled with human staff.

What it can do

• Answers inbound calls, resolves requests end-to-end, and hands off to a human with full context
• Places outbound calls triggered by new leads, due payments, or upcoming appointments
• Qualifies leads and routes callers to the right person based on caller intent
• Books, reschedules, and updates records in connected systems during or after a call
• Supports conversations in 38 languages with selectable or custom voices
• Provides per-agent performance dashboards tracking resolution rate, transfer rate, and time saved

Works with

• HubSpot
• Salesforce
• Zendesk
• Shopify
• Stripe
• Calendly

Before you choose

• Pricing is per minute for AI Voice Agents, with tiered bundles; the standalone product page lists a $100 monthly minimum while the usage table starts at $175 for 500 minutes, so confirm the current entry price before purchase
• Specific CRM and helpdesk integrations are listed by example; confirm the connectors you need are available on your plan
• Language and geographic availability (38 languages, numbers in 100+ countries) are stated on the page but may vary by plan and region; check before deployment

Listed under

• Support
• Voice and phone agents
• AI voice agent
• Appointment booking
• Call center
• CRM
• CRM integration
• Customer support

US pages show 50 free minutes per month and 100 extra minutes at sign-up. Pay-as-you-go is $0.49/min up to 2,500 minutes, then $0.39/min. Monthly bundles: 500 minutes for $175, 2,500 minutes for $725. The pricing page also states a $100/month minimum for standalone access. Language model, voice, and telephony are included in the per-minute rate, per the page. Rates may vary by country and volume.

Source: aircall.io/pricing, checked 29 Oct 2026. Prices can change; check before you buy.