Amazon Connect Talent

What it does

Amazon Connect Talent is an agentic AI hiring product for talent acquisition teams managing scaled hiring. Recruiters configure job-specific evaluation plans, and candidates take part in AI-led voice interviews and assessments. The product produces competency-based scores, interview transcripts and recordings, and an audit trail showing the job-related reasoning behind each score.

Recruiters build interview plans that test how candidates solve problems, approach their work, and perform job-specific tasks. They can then review scores, transcripts, and notes, or ask a conversational assistant to compare top candidates and explain how a score was decided. Candidates complete voice interviews on their own schedule, including outside business hours, through a mobile-first experience. Recruiters review the AI-generated scores and keep final hiring decisions.

The product suits organizations with high hiring volume that want consistent, auditable first-round evaluations. Recruiters access it through the AWS console. Before adopting it, confirm language coverage, integration with your applicant tracking system, and compliance requirements with Amazon, since these should be checked against your own needs.

What it can do

• Build AI-led interview plans with job-specific tasks and competency criteria
• Conduct AI-led voice interviews with candidates at any time
• Generate structured competency-based scores with transcripts and recordings
• Maintain a complete audit trail with job-related evaluation reasoning
• Answer recruiter questions conversationally to compare candidates and explain scores
• Run AI-led interviews or candidate assessments independently

Example workflows

Scaled first-round screening

Illustrative example. A recruiter starts with a job description and defined competencies, then builds an AI-led interview plan. Candidates complete voice interviews on their own schedule. The recruiter reviews scores, transcripts, and audit reasoning, and ends up with scored candidate profiles ready for human review.

Comparing shortlisted candidates

Illustrative example. With evaluations completed for a role, a recruiter asks the conversational assistant to compare top candidates or explain how a particular score was decided. The resulting summary of comparisons and score reasoning supports the recruiter's own hiring decision.

Before you choose

• Pricing is per completed candidate evaluation, and abandoned interviews or assessments are not charged.
• The interview and assessment are offered together as one evaluation, so request a quote or check with Amazon if you want to use them separately.
• Check language support, applicant tracking system integrations, and compliance requirements with Amazon before deployment.

Listed under

• Recruiting
• HR and payroll
• Interviews
• Sourcing and hiring
• AI interviews
• Candidate assessment
• Enterprise HR
• High-volume hiring
• Hiring

Get started

The page offers a demo request and a 'Get started' link to the hiring console.

1. Sign in to the AWS console and open the Amazon Connect Talent hiring application in your chosen region.
2. Build an AI-led interview plan with the job-specific tasks and evaluation criteria you want to test.
3. Share the interview experience with candidates, then review completed scores, transcripts, and notes.

Usage-based: $20.00 per completed candidate evaluation, combining AI-led interview and candidate assessment. No platform fees, per-seat licensing, or minimum commitments are stated. The page mentions AWS Free Tier with up to $200 in credits for new customers, but terms and eligibility are not confirmed.

Source: aws.amazon.com/products/connect/talent/pricing, checked 28 Oct 2026. Prices can change; check before you buy.

Sources for this overview

Product pages, documentation, and pricing checked 28 Oct 2026. Each source supports part of the overview; availability and prices can change.

• Amazon Connect Talent - AWS ↗aws.amazon.com
• Pricing - Amazon Connect Talent - AWS ↗aws.amazon.com

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Last checked 28 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.