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Amazon Transcribe

by Amazon@amazonSeattle, Washington and Arlington, Virginia, USANo ratings yet

Managed speech-to-text API for transcribing live and recorded audio

Visit aws.amazon.com
Tool type
Managed automatic speech recognition API
Made for
Developers and businesses building voice features
Runs on
AWS cloud API and console
Called through the Transcribe API or SDKs; the console is used for testing and setup, not as the production runtime.
Last checked
28 Oct 2026
3 product sources

What it does

Amazon Transcribe takes in live audio streams or recorded audio and files and returns text transcripts. Output can include speaker labels, punctuation, word-level confidence scores, and optional analytics such as sentiment, call categories, and generative AI summaries when those add-ons are used.

Developers typically call it from their own applications to add speech-to-text, and businesses use it for contact center call analytics, meeting or video subtitles, and clinical documentation via Transcribe Medical. Distinctive features named on the page include custom vocabulary, custom language models, automatic content redaction of sensitive information, and toxicity detection for audio.

It suits developers and organizations building voice features on AWS. Access requires an AWS account; the page offers a free tier of 60 minutes per month for 12 months. Usage is billed per second of audio, and add-ons such as redaction and custom language models carry extra charges. Language support varies, and the service is HIPAA-eligible for medical use.

What it can do

  • Real-time streaming and batch speech-to-text transcription
  • Automatic punctuation and speaker diarization
  • Custom vocabulary, vocabulary filtering, and automatic language identification
  • Word-level confidence scores
  • Automatic content redaction of sensitive information such as PII
  • Custom language models trained on domain-specific text
  • Call analytics with sentiment, call categories, and generative summaries
  • Toxicity detection for audio

Works with

  • Amazon Connect Contact Lens (named on page as used with Call Analytics)
  • AWS SDKs for .NET, Go, Java, and JavaScript

Example workflows

Transcribe recorded customer calls
Input: stereo call recordings uploaded for batch processing. Steps: submit batch transcription jobs, enable speaker diarization and custom vocabulary, optionally apply automatic content redaction. Output: text transcripts with speaker labels and redacted sensitive fields.
Live captioning for a meeting app
Input: a live audio stream from a meeting. Steps: open a streaming transcription session through the API, receive partial and final results, apply vocabulary filtering. Output: continuously updated text for on-screen subtitles.

Before you choose

  • Add-ons such as automatic content redaction, custom language models, and generative call summarization are billed separately from standard transcription, and free tier usage does not apply to redaction or custom language models.
  • Standard rates vary by AWS region, so cost estimates should use the regional rate table or the AWS Pricing Calculator.
  • The free tier is a 12-month allowance of 60 minutes per month, not a permanent free plan.

Listed under

Get started

Create an AWS account to use the free tier, then test in the console or build with SDKs and code samples.

  1. Create an AWS account and sign in to the AWS Management Console.
  2. Open the Amazon Transcribe console and test a transcription job on a sample file.
  3. Choose an SDK or the API, then add custom vocabulary or enable redaction and analytics as needed.
Sign up for AWS and open the console

Plans and prices

Prices in USD

Free allowance is time-limited (12 months) and does not roll over. Per-minute rates vary by region and feature. See the pricing page rate table for current regional rates.

Usage-basedUsage-basedNamed meters include standard batch, standard streaming, PII redaction, custom language model, toxicity detection, and call analytics. Refer to the pricing page rate table for current rates.
  • Billed in one-second increments, no minimum
  • Free allowance of 60 minutes per month for 12 months

Source: aws.amazon.com/transcribe/pricing, checked 28 Oct 2026. Prices can change; check before you buy.

Sources for this overview

Product pages, documentation, and pricing checked 28 Oct 2026. Each source supports part of the overview; availability and prices can change.

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Last checked 28 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.