Avoca

What it does

Avoca is an AI front-office service for home-service and other service businesses. It handles customer interactions across calls, texts, and website chat: answering questions, collecting lead details, scheduling jobs, and routing urgent or complex requests to staff. For new leads, its Speed-to-Lead offering supports web forms and named lead sources, then runs follow-up outreach by SMS and calls. The intended users are service-business operators and their customer-service and call-center managers, including teams in HVAC, plumbing, electrical, auto repair, and related trades.

Managers can use Coach to score calls against a company rubric, review call outcomes, identify missed booking opportunities, and view performance dashboards. Web Chat can use a business knowledge base, collect booking information, send jobs to a CRM, and pass conversation history to a person when escalation is needed. Avoca uses a demo-led sales route; the listed starting action is to book a demo. Public evidence identifies a ServiceTitan integration and lead-source connections including Google LSA, Facebook, Yelp, and Angi; it does not document public pricing or technical platform requirements.

What it can do

• Answer customer calls, texts, and website chats
• Capture leads and schedule jobs
• Run SMS and call-based lead-nurture campaigns
• Score calls against company rubrics and surface missed opportunities
• Provide performance dashboards and call summaries
• Escalate conversations to staff with chat history

Works with

• ServiceTitan
• Google LSA
• Facebook
• Yelp
• Angi
• Web forms

Before you choose

• Avoca is presented through a demo-led sales route; public self-serve signup and pricing are not documented.
• Automated booking and follow-up depend on configuring business-specific information such as service areas, routing, and CRM integration.
• The pages describe automated handling with escalation to staff, so teams should determine which requests require human review.

Listed under

• Support
• Voice and phone agents
• AI receptionist
• Call answering
• Call coaching
• Home services
• Lead conversion
• Scheduling

Get started

The listed product CTA is to talk to Avoca or book a demo.

1. Book a demo with Avoca.
2. Discuss the business's customer-service and booking needs with the team.
3. For lead workflows, prepare relevant lead sources, routing rules, service-area parameters, and CRM details for onboarding.

Plan amounts, billing basis and trial terms require vendor confirmation.

We couldn’t find published prices for Avoca.

Sources for this overview

Product pages, documentation, and pricing checked 1 Nov 2026. Each source supports part of the overview; availability and prices can change.

• Avoca AI | The AI Workforce for Service Businesses | Avoca AI ↗www.avoca.ai
• Coach | Avoca AI ↗www.avoca.ai
• Web Chat | Avoca AI ↗www.avoca.ai
• Avoca AI | The AI Workforce for Service Businesses | Avoca AI ↗www.avoca.ai
• Capture | Avoca AI ↗www.avoca.ai

Company website

avoca.ai: product, pricing and policy pages

YC directory mirror

Batch and company name

Web search

Confirms the official site

Social accounts

Accounts the company links, and its posts on X

Human review

Checked by a person

knowledge_base

manual_review

Last checked 1 Nov 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.