Circuitry.ai

What it does

Circuitry.ai is an enterprise service-decision platform for manufacturers and organizations supporting complex equipment. It uses service knowledge and operational data to provide conversational answers, diagnostic guidance, parts recommendations, and warranty-claim decisions. Service teams can supply information from manuals, product catalogs, diagnostic guides, videos, and other service resources; the platform presents contextual responses and can identify missing or conflicting information. Its Advisors assist users, Analysts surface patterns and predictions, and Agents can carry out approved actions subject to customer-defined controls.

The intended users include field technicians, contact-center staff, dealers, service and warranty teams, and customers using manufacturer support. Access is described through PAL, a website, browser extension, or mobile app, alongside REST APIs for enterprise integration. CRM and field-service-management systems are named as integration contexts, but no specific third-party products are identified. This is a managed enterprise offering rather than a self-serve tool: prospective customers are directed to request a demo and scope a subscription. Pricing is based on committed annual service-decision volumes, not seats; implementation, integrations, and premium services may be scoped separately.

What it can do

• Conversational answers grounded in service knowledge
• Guided troubleshooting and diagnostics
• Parts recommendations from catalogs and operational data
• Warranty claim evaluation and routing
• Analyst functions for scoring, monitoring, and identifying patterns
• Governed automation with configurable approval and escalation controls

Works with

• CRM applications
• Field-service-management applications
• REST API

Before you choose

• This is a sales-led enterprise subscription; there is no self-service signup or public trial described.
• Published tiers state annual decision-volume allowances, but do not publish monetary prices; contact sales for a proposal.
• Recommendations and automation depend on customer service knowledge, operational data, integration scope, and configured review controls.

Listed under

• Support
• Contact center
• Customer service
• Field service
• Knowledge base
• Manufacturing
• Technical support

Get started

The site directs prospective customers to schedule or request a tailored demo.

1. Request a demo through Circuitry.ai’s demo form.
2. Discuss the target service decision, operational data, systems, and governance requirements with the vendor.
3. Agree a committed annual decision-volume tier and scope any implementation, integrations, or premium services.

Subscription includes cloud infrastructure, tenant provisioning, AI models, data hosting and management, Service AI Workers, analytics, reporting, support, and updates. Tiers are based on committed annual decisions; excess usage is billed at the committed tier's unit price. Implementation, integrations, and premium services may be scoped separately. Published tiers are Starter 12,000; Team 25,000; Growth 50,000; Scale 100,000; High-volume 100,000+ decisions per year. Cards show representative tiers. All tiers include platform features and configurable workers; user counts and data size are not pricing meters.

Source: circuitry.ai/pricing?hsLang=en, checked 2 Nov 2026. Prices can change; check before you buy.

Sources for this overview

Product pages, documentation, and pricing checked 2 Nov 2026. Each source supports part of the overview; availability and prices can change.

• AI-powered Decision Intelligence for Service, Parts & Warranty ↗circuitry.ai
• AI Service Advisor for Manufacturers. Boost First-Time Fix Rates ↗circuitry.ai
• Circuitry.ai | Pricing ↗circuitry.ai
• Circuitry.ai | Empowering Intelligent Decisions with AI Tools ↗circuitry.ai

Company website

circuitry.ai: product, pricing and policy pages

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Social accounts

Accounts the company links, and its posts on X

Human review

Checked by a person

knowledge_base

manual_review

Last checked 2 Nov 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.