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Inkeep

by InkeepYC W23No ratings yet

Build customer-experience agents in a visual editor or TypeScript

Visit inkeep.com

Linked from inkeep.com · checked 30 Oct

Tool type
AI agent builder for customer-experience workflows
Made for
Customer-experience teams and developers
Runs on
Visual web builder, TypeScript SDK and self-hosted or managed runtime
Last checked
30 Oct 2026
3 product sources

What it does

Inkeep is a platform for building AI assistants and agent workflows for customer-experience teams. Agents can answer questions from company knowledge, gather customer context, suggest support responses and propose documentation updates. A visual builder and TypeScript SDK stay synchronized so technical and nontechnical teams can work on the same agents.

The source-available framework can run on a team’s own infrastructure; the managed enterprise offering adds services such as knowledge retrieval, hosting and support-platform connections. The framework uses Elastic License 2.0 with supplemental terms, rather than an unrestricted open-source license. Model and hosting costs remain relevant when self-hosting.

What it can do

  • Visual agent builder
  • TypeScript SDK
  • Two-way code synchronization
  • MCP tools
  • Multi-agent workflows
  • Human approvals
  • Customer-facing assistants

Works with

  • Slack
  • GitHub

Before you choose

  • Elastic License 2.0 and supplemental terms restrict some uses; review them before deployment.
  • Managed search and enterprise integrations differ from the self-hosted framework.
  • Self-hosting still incurs model and infrastructure costs.

Listed under

Get started

  1. Review the license and follow the framework quick start or arrange managed access.
  2. Connect approved knowledge, tools and model credentials.
  3. Test agent behavior and configure human approvals for consequential actions.
Install the Inkeep agent framework

Plans and prices

The framework is available for self-hosting under its license terms, with separate model and infrastructure costs. Managed enterprise access adds hosting, managed retrieval, integrations and support; request a quote.

Inkeep doesn’t publish prices. You get a quote by contacting sales. See their pricing page ↗

Sources for this overview

Product pages, documentation, and pricing checked 30 Oct 2026. Each source supports part of the overview; availability and prices can change.

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What’s changed

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Signals

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Launch traction, hiring and release activity, tracked over time. Free with an account.

Data and security

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See how Inkeep handles your data

Training on your files, compliance, hosting and the models behind it. Free with an account.

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Where this comes from

How we research
Company website
inkeep.com: product, pricing and policy pages
Hacker News
Launch posts and discussion
YC directory mirror
Batch and company name
Social accounts
Accounts the company links, and its posts on X
Human review
Checked by a person
manual_review

Last checked 30 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.