kapa.ai
Turn company knowledge into support agents and retrievable context
- Tool type
- AI knowledge and retrieval platform
- Made for
- Support, product and developer teams
- Runs on
- Hosted agents, retrieval API and MCP server
What it does
Kapa connects company documentation, tickets, wikis and other sources to a shared AI knowledge layer. Teams can deploy customer-facing or internal agents, or retrieve cited context through an API and hosted MCP server for agents they build themselves.
The service handles ingestion and source synchronization, with analytics to identify unanswered questions and knowledge gaps. It is useful for product and support teams maintaining answers across several channels. The free trial has defined indexing and query allowances; production pricing combines a platform fee with committed usage.
What it can do
- Knowledge ingestion
- Cited retrieval
- Hosted MCP
- Support agents
- Knowledge-gap analysis
- Source synchronization
Works with
- Slack
- Discord
- Zendesk
Before you choose
- The trial is limited to 14 days and specified usage allowances.
- Private-source sync and enterprise governance depend on the production plan.
Listed under
Get started
- Create a trial and connect approved knowledge sources.
- Deploy an agent or connect the retrieval API or MCP server.
- Test answer quality, source permissions and escalation behavior.
Plans and prices
The no-card trial includes one index, 5,000 crawled pages, 5,000 retrieval queries and 1,000 answers. Growth uses a platform fee plus committed answers; Enterprise adds governance and regional hosting terms.
kapa.ai doesn’t publish prices. You get a quote by contacting sales. See their pricing page ↗
14-day free trial.
Sources for this overview
Product pages, documentation, and pricing checked 30 Oct 2026. Each source supports part of the overview; availability and prices can change.
- Kapa - Turn your company's knowledge into AI agents ↗www.kapa.ai
- Kapa Pricing and Plans ↗www.kapa.ai
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How we research- Company website
- kapa.ai: product, pricing and policy pages
- Hacker News
- Launch posts and discussion
- YC directory mirror
- Batch and company name
- Social accounts
- Accounts the company links, and its posts on X
- Human review
- Checked by a person
- manual_review
Last checked 30 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.