Kommunicate AI

Resolve support requests with AI and transfer uncertain cases to people

Linked from kommunicate.io · checked 30 Oct

Tool type: AI customer-support agent platform
Made for: Customer-support and business operations teams
Runs on: Web and mobile-app channels, messaging and voice
Last checked: 30 Oct 2026; 2 product sources

What it does

Kommunicate is an AI customer-support platform for chat, email and voice interactions. Teams configure agents with product knowledge and tools, then define when the agent should answer, take an action, decline or transfer to a person. Handoffs preserve the conversation context for the human team.

The platform supports website and mobile-app experiences alongside messaging channels. It is useful for teams combining automated answers with a staffed support operation. Plans include agent, seat and conversation allowances; extra agents, conversations and voice minutes are billed separately.

What it can do

AI support responses
Human handoff
Email automation
Voice agents
Knowledge-grounded answers
Support analytics

Works with

WhatsApp
Telegram
Instagram
Zendesk
Freshdesk

Before you choose

Uncertain and high-stakes cases should follow the configured escalation policy.
Voice is metered separately; API access and integrations vary by plan.

Listed under

Get started

Start the trial and add approved support knowledge.
Configure channels, actions and human escalation rules.
Test difficult cases and monitor handoffs and usage.

Start a Kommunicate trial

Plans and prices

Prices in USD

Monthly Starter is $40 with one AI agent, one team member and 250 conversations; Professional is $200 with two agents, three team members and 2,000 conversations. Voice is $0.06/minute. Extra conversations cost $15/1,000 on Starter or $10/1,000 on Professional. A 30-day trial needs no card.

Starter monthly$40/mo

Professional monthly$200/mo

Voice usage$0.06 per minute

30-day free trial.

Source: kommunicate.io/pricing, checked 30 Oct 2026. Prices can change; check before you buy.

Sources for this overview

Product pages, documentation, and pricing checked 30 Oct 2026. Each source supports part of the overview; availability and prices can change.

AI-Powered Customer Service Automation Platform | Kommunicate ↗www.kommunicate.io
Kommunicate Pricing – Flexible Plans for Support Automation ↗www.kommunicate.io

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Where this comes from

How we research

Company website: kommunicate.io: product, pricing and policy pages
YC directory mirror: Batch and company name
Social accounts: Accounts the company links, and its posts on X
Human review: Checked by a person
knowledge_base
manual_review

Last checked 30 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.