Krisp for Call Centers

What it does

Krisp for Call Centers takes in live call audio from the agent's headset and, on the Advanced tier, call content for analysis. It produces cleaner audio, softened accents, real-time translated speech, live captions, after-call summaries, automatic call scores, compliance flags and voice-fraud alerts.

Teams deploy it as a layer between the agent's headset and their existing softphone, CCaaS or UCaaS stack, so no telephony integration is required. The core tier removes background noise, echo and secondary voices on both the agent and customer side. Advanced adds agent and customer accent conversion, scoring of every call, an agent knowledge chat, and voice macros. Translation and Voice Security are separate add-ons. Distinctive points are the combination of speech processing and analytics in one product, and a claim that voice data is not visible to Krisp servers.

It suits BPOs and contact centers, especially offshore or work-from-home operations, plus admins and QA supervisors. Starting means a 14-day trial or talking to sales. The core plan is priced per agent monthly; Advanced and add-on pricing is not published. Deepfake and fraud detection are labelled early access. Results quoted on the page are customer-reported, not independently verified.

What it can do

• Agent and customer noise cancellation, echo removal and background voice isolation
• Real-time agent and customer accent conversion
• Real-time speech-to-speech voice translation in 60+ languages (add-on)
• Auto-scoring, compliance monitoring and performance monitoring on all calls
• Live captions, knowledge chat and after-call summaries for agents
• Deepfake detection, fraud detection and agent voice verification (add-on)

Example workflows

Offshore agent clarity

Input: live agent microphone audio and customer audio. Steps: deploy Krisp on agent machines, enable noise cancellation and agent accent conversion, assign a preferred accent output. Output: cleaner, more intelligible audio on both sides of calls.

QA review of all calls

Input: completed call conversations. Steps: set QA standards, enable call scoring and compliance monitoring. Output: automatic scores and flagged violations shown in transcript context, with after-call summaries for agents.

Before you choose

• Advanced features, translation and voice security are priced separately or unpublished; confirm costs with sales.
• Voice Security (deepfake and fraud detection) is labelled early access.
• Business results shown are customer-reported case studies.

Listed under

• Support
• Voice and phone agents
• Accent conversion
• Agent assist
• Bpo
• Call center
• Contact center
• Noise cancellation

Get started

Or talk to sales or book a demo.

1. Start the 14-day trial from the call center page or contact sales
2. Choose CC Core or CC Advanced and any add-ons, such as translation or voice security
3. Roll out to agents, using SSO/SCIM and the admin dashboard to manage seats and monitor deployment health

CC Core is $15 per agent per month billed annually. CC Advanced price and add-on prices were not confirmed. A 14-day evaluation is offered, described as a prepaid trial.

14-day free trial.

Source: krisp.ai/pricing, checked 29 Oct 2026. Prices can change; check before you buy.

Sources for this overview

Product pages, documentation, and pricing checked 29 Oct 2026. Each source supports part of the overview; availability and prices can change.

• Real-Time Voice AI for Contact Centers | Krisp ↗krisp.ai
• Krisp Pricing Plans ↗krisp.ai
• #1 Real-Time AI Voice SDK | Krisp ↗krisp.ai

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krisp.ai: product, pricing and policy pages

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knowledge_base

Last checked 29 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.