Lorikeet Concierge
Resolve multi-step customer issues across chat, phone and messaging
- Tool type
- AI customer-support concierge
- Made for
- Customer-experience teams with multi-step support processes
- Runs on
- Connected support channels and business-system APIs
What it does
Lorikeet is an AI customer concierge for complex support workflows. It connects to business systems to investigate a request, follow configured procedures and take actions across chat, email, voice, SMS or WhatsApp. The same workflow and review controls apply across its channels.
It is useful for organizations that need more than FAQ answers, including regulated support operations with explicit escalation rules. Teams can test the service in a 30-day trial. Production plans combine an annual commitment with separate resolution, triage and quality charges; phone pricing depends on call-length assumptions.
What it can do
- Multi-step issue resolution
- Business-system actions
- Voice and messaging support
- Workflow controls
- Escalation
- Quality scoring
Works with
Before you choose
- An annual base plan is charged in addition to outcome usage.
- Voice prices assume a three-minute average call and need an outcomes consultation.
- Lorikeet’s voice page says on-call card payments are not offered.
Listed under
Get started
- Start the trial and connect approved knowledge and systems.
- Configure workflows, permissions and escalation rules.
- Simulate difficult cases and review actions before launch.
Plans and prices
Prices in USDStart is $2,100/month paid annually, plus $0.99 per text-channel resolution or $1.50 per voice resolution. Scale is $5,100/month paid annually, plus $0.90 or $1.20 respectively. Triage and automated QA are separate meters. Voice assumes a three-minute average call; the trial lasts 30 days.
30-day free trial.
Source: lorikeetcx.ai/pricing, checked 30 Oct 2026. Prices can change; check before you buy.
Sources for this overview
Product pages, documentation, and pricing checked 30 Oct 2026. Each source supports part of the overview; availability and prices can change.
- Lorikeet | AI concierge for complex customer support, 30-day free trial ↗www.lorikeetcx.ai
- Lorikeet Pricing and Free Trial | Pay Only for Resolved Tickets ↗www.lorikeetcx.ai
- AI voice agents that resolve, not just talk | Lorikeet ↗www.lorikeetcx.ai
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How we research- Company website
- lorikeetcx.ai: product, pricing and policy pages
- YC directory mirror
- Batch and company name
- Human review
- Checked by a person
- knowledge_base
- manual_review
Last checked 30 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.