Lucidworks

What it does

Lucidworks Neural Hybrid Search takes in search queries and the underlying catalog or content data, then combines lexical (keyword) search, semantic and vector retrieval, behavioral signals, and AI reasoning to return ranked results. The vendor describes the output as relevant results and contextual answers rather than only links, with explainable ranking showing how attributes, brands, and specs influence order.

Teams use it to tune the balance between keyword precision and semantic understanding, preview ranking changes before deploying to production, and combine AI ranking with manual merchandising controls. It is positioned for e-commerce product discovery, B2B catalogs with technical specifications, customer support knowledge bases, internal knowledge management, and media discovery.

It suits search and digital teams at B2B and B2C companies and agencies. Deployment is offered as SaaS, self-hosted on-premise, or Hybrid-SaaS. Interested buyers submit contact details so a Lucidworks expert can follow up, and expert services are available. In Fusion 5.9.10 and later, the Neural Hybrid Query Stage replaces the deprecated Hybrid Query stage.

What it can do

• Blends lexical and semantic search models with hybrid relevance controls
• Vector search that transforms data into vectors for semantic retrieval
• Real-time preview of ranking changes before deployment
• Explainable ranking showing how attributes, brands, and specs influence results
• Merchandising controls combined with AI-driven ranking
• Supports custom-trained embedding models and LLMs

Before you choose

• ROI and conversion figures come from the vendor's marketing and customer case studies, alongside cited Forrester research.
• The Hybrid Query pipeline stage is deprecated; Fusion 5.9.10 and later should use the Neural Hybrid Query Stage.
• Pricing is not published, so cost must be confirmed through sales.

Listed under

• Productivity
• Knowledge and search

Get started

The page asks visitors to submit contact details for a Lucidworks expert to follow up.

1. Choose a deployment model: SaaS, On-Premise, or Hybrid-SaaS.
2. Submit contact details so a Lucidworks expert can review goals and challenges.
3. For Fusion 5.9.10 and later, configure the Neural Hybrid Query Stage in the query pipeline instead of the deprecated Hybrid Query stage.

Pricing, plan tiers, and trial terms must be confirmed with Lucidworks sales.

We couldn’t find published prices for Lucidworks.

Sources for this overview

Product pages, documentation, and pricing checked 29 Oct 2026. Each source supports part of the overview; availability and prices can change.

• Semantic and Keyword Search: Unlocking Search Intent ↗lucidworks.com
• Hybrid Query Stage - Lucidworks documentation ↗doc.lucidworks.com

Company website

lucidworks.com: product, pricing and policy pages

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knowledge_base

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Last checked 29 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.