Microsoft Copilot Studio

What it does

Copilot Studio takes in business processes, data sources, and instructions described in natural language or built in a graphical interface, and produces agents, workflows, and apps that answer questions, take actions, or run automated tasks. Builders can choose from selected AI models, connect agents to apps, files, and systems through pre-built connectors and MCP servers, and combine deterministic workflow automation with agent reasoning in the same system.

Teams typically design an agent, test it with structured evaluations, and publish it to channels such as Microsoft 365 Copilot, websites, apps, or social platforms. Distinctive features include multi-agent orchestration, development-test-production lifecycle controls with approval gates, environment-based access policies, audit logs flowing into Microsoft Purview, and real-time analytics on agent performance.

Copilot Studio suits business builders, IT teams, and developers in organizations with Microsoft 365 or Azure environments. Access starts with a Microsoft sign-in or a free Azure trial, while agents published outside Microsoft 365 need a standalone plan. Usage is metered in Copilot Credits, an Azure subscription is required to run agents, and product availability varies by market.

What it can do

• Create conversational chat or voice agents that answer questions and guide workflows in natural language.
• Build autonomous agents that plan, manage tasks, and escalate work items when needed.
• Mix traditional workflow automation with agentic reasoning in one system.
• Run structured, automated evaluations to test agent performance.
• Use multi-agent orchestration to route tasks between specialized agents.
• Monitor real-time analytics and manage the Dev-Test-Prod lifecycle with version control and approval gates.

Works with

• Microsoft 365 Copilot (publishing target)
• Microsoft Teams and SharePoint (channels referenced in FAQ)
• Microsoft Entra ID and Microsoft Defender (security)
• Microsoft Purview Compliance Audit (audit logs)
• Azure AI Foundry and Azure AI Search (models and knowledge)
• Power Platform connectors, including 1500+ pre-built data connectors
• MCP servers

Example workflows

Internal IT support triage

Input: employee support requests from a channel. Steps: the agent collects ticket details, creates tickets, triages by category, and posts status updates. Output: created and triaged tickets with communication sent to the requester.

Contract risk review

Input: a contract uploaded from a file source. Steps: the agent checks clauses against a policy knowledge source, flags deviations, and recommends changes. Output: a list of identified risks and suggested edits for legal review.

Before you choose

• Agents built for outside channels require a standalone Copilot Studio plan; Microsoft 365 Copilot licenses cover internal use in Microsoft 365.
• Usage is billed in Copilot Credits, so variable workloads should be budgeted using the pre-purchase plan or pay-as-you-go meter.
• Availability differs by market, and the pricing page notes the product is not available in some regions.

Listed under

• Coding
• MCP and agent tools
• Agent governance
• AI agents
• Business apps
• Business processes
• Chat agents
• Customer service

Get started

Sign-in link is provided on the product page; trial and free Azure account options are listed on the pricing page.

1. Sign in to Copilot Studio with a Microsoft account and create an agent in the studio.
2. Connect the agent to data sources through pre-built connectors, files, or MCP servers, and select a model from the available options.
3. Test the agent with evaluations, then publish it to a chosen channel after promoting it through the environment lifecycle.

Copilot Credit packs are $200.00 per pack per month for 25,000 credits, paid up front. The pay-as-you-go meter bills consumed credits at the end of the month and requires an active Azure subscription linked to the environment. A free Azure account includes a $200.00 credit for agents or other Azure services; this is a one-time allowance. Microsoft 365 Copilot is a separate add-on at $30.00 per user per month, paid yearly. Credit consumption varies by action.

Source: microsoft.com/en-us/copilot/pricing/copilot-studio, checked 28 Oct 2026. Prices can change; check before you buy.

Sources for this overview

Product pages, documentation, and pricing checked 28 Oct 2026. Each source supports part of the overview; availability and prices can change.

• Microsoft Copilot Studio | Create AI Agents ↗www.microsoft.com
• Microsoft Copilot Studio Plans and Pricing ↗www.microsoft.com

Company website

microsoft.com: product, pricing and policy pages

YC directory mirror

Batch and company name

Web search

Confirms the official site

Social accounts

Accounts the company links, and its posts on X

Human review

Checked by a person

knowledge_base

Last checked 28 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.