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Netomi AI Agents

by NetomiSan Mateo, California, United StatesNo ratings yet

Enterprise AI agents for customer and employee experience, with governance controls

Visit netomi.com
Tool type
Enterprise agentic AI platform for customer experience
Made for
Enterprises and CX teams
Runs on
Vendor-hosted platform; IBM Orchestrate API integration
Listed on the Microsoft Marketplace and IBM Cloud catalog; the IBM listing describes responses delivered via Orchestrate APIs. Confirm the exact runtime surface with the vendor.
Last checked
29 Oct 2026
4 product sources

What it does

Netomi AI Agents is an enterprise platform for building and running AI agents for customer service, product recommendations, sales, and internal employee support. Agents can work autonomously or with human guidance, and every deployment includes confidence scoring, fallback logic, live audit trails, and observability.

Teams use it to define agent actions, centralize knowledge bases, and compare prompts and LLMs against evaluation criteria. Monitoring tools such as the Response Analyzer and Conversation Viewer show why a response was generated and where its information came from. A no-code AI Studio is aimed at business users and CX managers, and the IBM listing notes MCP support for connecting models, data, and extensions.

It suits large enterprises that need governed, brand-consistent AI agents. The platform is listed on the Microsoft Marketplace and the IBM Cloud catalog as a Virtual Agent for IBM Orchestrate. Pricing, trial terms, and the exact runtime surface should be confirmed with the vendor, and new engagements are noted as by referral.

What it can do

  • Define and manage agent actions to automate tasks
  • Centralized knowledge base integration for accurate, real-time agent answers
  • Prompt design and evaluation across prompts and LLMs
  • Real-time monitoring, governance, and audit trails of agent behavior
  • No-code AI Studio for business users

Works with

  • IBM Cloud / IBM Orchestrate (Virtual Agent for IBM Orchestrate, via Orchestrate APIs)
  • MCP support for connecting models, data, and extensions

Before you choose

  • Pricing and trial terms are not published on the listings; confirm commercial terms directly with Netomi.
  • The IBM listing describes Virtual Agent responses delivered via Orchestrate APIs, so confirm which deployment path applies.
  • The Netomi site states new engagements are by referral.
  • Support is standard during business hours with 24x7 incident response for P1/P2 issues per the IBM listing.

Listed under

Get started

The Marketplace listing shows a 'Get it now' action and the IBM Cloud catalog lists the service; confirm the purchase route with Netomi, as new engagements are noted as by referral.

  1. Open the Microsoft Marketplace listing or IBM Cloud catalog entry to review the offering.
  2. Contact Netomi support ([email protected] or support portal) for onboarding and configuration.
  3. Connect knowledge sources and define agent actions, then test responses in the evaluation environment before deployment.
Contact sales / marketplace listing

Plans and prices

Pricing, usage meters, and trial availability are not published on the listings. Contact Netomi or check the Microsoft Marketplace or IBM Cloud listing for current commercial terms.

We couldn’t find published prices for Netomi AI Agents.

Sources for this overview

Product pages, documentation, and pricing checked 29 Oct 2026. Each source supports part of the overview; availability and prices can change.

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Where this comes from

How we research
Company website
netomi.com: product, pricing and policy pages
YC directory mirror
Batch and company name
Human review
Checked by a person
knowledge_base
manual_review

Last checked 29 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.