Netomi AI Agents
Enterprise AI agents for customer and employee experience, with governance controls
- Tool type
- Enterprise agentic AI platform for customer experience
- Made for
- Enterprises and CX teams
- Runs on
- Vendor-hosted platform; IBM Orchestrate API integration
- Listed on the Microsoft Marketplace and IBM Cloud catalog; the IBM listing describes responses delivered via Orchestrate APIs. Confirm the exact runtime surface with the vendor.
What it does
Netomi AI Agents is an enterprise platform for building and running AI agents for customer service, product recommendations, sales, and internal employee support. Agents can work autonomously or with human guidance, and every deployment includes confidence scoring, fallback logic, live audit trails, and observability.
Teams use it to define agent actions, centralize knowledge bases, and compare prompts and LLMs against evaluation criteria. Monitoring tools such as the Response Analyzer and Conversation Viewer show why a response was generated and where its information came from. A no-code AI Studio is aimed at business users and CX managers, and the IBM listing notes MCP support for connecting models, data, and extensions.
It suits large enterprises that need governed, brand-consistent AI agents. The platform is listed on the Microsoft Marketplace and the IBM Cloud catalog as a Virtual Agent for IBM Orchestrate. Pricing, trial terms, and the exact runtime surface should be confirmed with the vendor, and new engagements are noted as by referral.
What it can do
- Define and manage agent actions to automate tasks
- Centralized knowledge base integration for accurate, real-time agent answers
- Prompt design and evaluation across prompts and LLMs
- Real-time monitoring, governance, and audit trails of agent behavior
- No-code AI Studio for business users
Works with
- IBM Cloud / IBM Orchestrate (Virtual Agent for IBM Orchestrate, via Orchestrate APIs)
- MCP support for connecting models, data, and extensions
Before you choose
- Pricing and trial terms are not published on the listings; confirm commercial terms directly with Netomi.
- The IBM listing describes Virtual Agent responses delivered via Orchestrate APIs, so confirm which deployment path applies.
- The Netomi site states new engagements are by referral.
- Support is standard during business hours with 24x7 incident response for P1/P2 issues per the IBM listing.
Listed under
Get started
The Marketplace listing shows a 'Get it now' action and the IBM Cloud catalog lists the service; confirm the purchase route with Netomi, as new engagements are noted as by referral.
- Open the Microsoft Marketplace listing or IBM Cloud catalog entry to review the offering.
- Contact Netomi support ([email protected] or support portal) for onboarding and configuration.
- Connect knowledge sources and define agent actions, then test responses in the evaluation environment before deployment.
Plans and prices
Pricing, usage meters, and trial availability are not published on the listings. Contact Netomi or check the Microsoft Marketplace or IBM Cloud listing for current commercial terms.
We couldn’t find published prices for Netomi AI Agents.
Sources for this overview
Product pages, documentation, and pricing checked 29 Oct 2026. Each source supports part of the overview; availability and prices can change.
- Netomi AI Platform — provider listing on Microsoft Marketplace ↗marketplace.microsoft.com
- Netomi AI Agent - IBM Cloud ↗cloud.ibm.com
- Netomi ↗www.netomi.com
- Netomi ↗www.netomi.com
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No ratings for Netomi AI Agents yet.
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How we research- Company website
- netomi.com: product, pricing and policy pages
- YC directory mirror
- Batch and company name
- Human review
- Checked by a person
- knowledge_base
- manual_review
Last checked 29 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.