Synthflow

What it does

Synthflow is a voice and chat AI agent platform for businesses that want automated phone and messaging conversations. Teams build agents from a prompt or a visual Flow Designer, connect knowledge sources and APIs, and attach the agent to phone numbers, outbound campaigns, or chat widgets. Inputs are call and chat interactions plus business rules; outputs are live conversations, actions such as call transfers or booked meetings, transcripts, recordings, and analytics.

A typical workflow is a build, test, launch, and review loop. A team drafts an agent, runs simulated conversations in the Test Center, deploys it on a Synthflow phone number or through SIP trunking, then reviews call logs and analytics to refine prompts and flows. Distinguishing features include in-house telephony, a Test Center with custom evaluations, and webhooks that send call data to other systems.

Synthflow fits enterprise contact centers, BPOs, and operations teams with defined call volumes that need CRM and telephony integration and compliance review. Access runs through the web editor, API, and documentation. Enterprise contracts start at $30,000 annually and are scoped by call volume and concurrency, so onboarding is sales-led.

What it can do

• Build voice and chat agents from a prompt or visual Flow Designer
• Test agents with simulated conversations and custom evaluations before launch
• Deploy agents on Synthflow phone numbers, SIP trunks, or chat widgets
• Run outbound campaigns to contact lists
• Review call logs, transcripts, recordings, and analytics
• Export call data for external reporting

Works with

• WhatsApp
• Salesforce
• HubSpot
• Stripe

Example workflows

Appointment booking for a clinic

Input: a patient calls to book. Steps: the agent checks the caller, asks for preferred times, and uses an action to book a meeting in the calendar. Output: a confirmed booking and a call log with transcript.

Lead qualification for a sales team

Input: inbound web leads routed to a phone agent. Steps: the agent asks qualifying questions, and a webhook sends call data to the CRM. Output: qualified contacts recorded in the CRM with call summaries.

Before you choose

• Pricing is quoted for enterprise contracts scoped to call volume and concurrency; confirm needs with sales.
• Phone number and telephony setup are part of onboarding, so plan for carrier or SIP details.
• Compliance certifications (SOC 2, HIPAA, PCI DSS, GDPR) are stated on the marketing site; review them with your security team.

Listed under

• Support
• Voice and phone agents
• Appointment booking
• Bpo
• Call center
• Customer service
• Customer support
• Enterprise

Get started

Enterprise onboarding is sales-led.

1. Create your first agent using the Synthflow getting-started guide.
2. Connect your CRM, calendar, or telephony in the Integrations section.
3. Test the agent in the editor and Test Center before attaching a phone number.

Enterprise contracts start at $30,000 annually. Final pricing is scoped to call volume, concurrency, telephony, integrations, security needs, and launch support.

Source: synthflow.ai/pricing, checked 29 Oct 2026. Prices can change; check before you buy.

Sources for this overview

Product pages, documentation, and pricing checked 29 Oct 2026. Each source supports part of the overview; availability and prices can change.

• AI Voice Agent Platform to Automate Your Phone Calls | Synthflow ↗synthflow.ai
• Enterprise Voice AI Pricing | Synthflow ↗synthflow.ai
• Introduction | Synthflow ↗docs.synthflow.ai

Company website

synthflow.ai: product, pricing and policy pages

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knowledge_base

Last checked 29 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.