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Tiledesk

by TiledeskItalyNo ratings yet

A visual platform for building and deploying AI agents and automated conversations.

Visit tiledesk.com

Linked from tiledesk.com · checked 1 Nov

Tool type
AI-agent orchestration platform
Made for
Support, sales and operations teams
Runs on
Cloud or on premises
Official materials describe cloud and on-premises deployment, including local LLM and vector-store options.
Last checked
1 Nov 2026
6 product sources

What it does

Tiledesk is a no-code AI-agent orchestration platform for teams automating customer support, sales engagement and internal operations. Its visual builder lets teams create conversational flows with prompts, specialized agents and knowledge sources such as documents or external data. Agents can answer users, perform multi-step tasks and route or escalate conversations to human staff.

Teams can use Tiledesk for customer-facing and internal support, lead qualification, information retrieval and workflow automation. The platform supports web, WhatsApp, voice, Facebook Messenger, SMS and email channels, with a customizable website widget. It also offers API-based automation for submitted data and results, alongside REST and MQTT APIs. Cloud and on-premises deployment are described; local LLMs and vector storage are options for on-premises setups.

Start by creating an account for a 14-day trial without a credit card; the trial provides access to premium features, after which a paid plan is required to continue. The pricing page lists Pro and Business plans with monthly conversation and AI-token limits; exceeding those limits can stop conversations or disable AI features. WhatsApp message charges may also apply, and on-premises deployment requires operating your own environment.

What it can do

  • Visual, no-code design of AI-agent flows and prompt chains
  • Connect knowledge bases, documents and external data
  • Create multiple agents and route conversations among them
  • Escalate conversations to human agents with context
  • Automate workflows through API endpoints, REST APIs and webhooks
  • Deploy agents across web, WhatsApp, voice, Facebook Messenger, SMS and email

Works with

  • WhatsApp Business
  • Facebook Messenger
  • Shopify
  • Google Calendar
  • Outlook
  • OpenAI
  • Make
  • n8n
  • HubSpot
  • Customer.io

Before you choose

  • The 14-day trial is temporary, not a recurring free tier; continuing service requires a paid plan.
  • Plan limits include monthly conversations and AI tokens; exceeding a conversation limit stops chatbot conversations, while reaching the token limit disables AI features.
  • WhatsApp Business may incur separate Meta message charges; on-premises use requires a separately managed deployment environment.

Listed under

Get started

The trial is available without a credit card; a paid plan is required afterward to continue using Tiledesk.

  1. Create an account to start the 14-day trial; no credit card is required.
  2. Build an agent or conversation flow in the visual designer and connect its knowledge sources.
  3. Configure its deployment channel, or use the documented APIs and SDKs for an integration.
Create an account for a 14-day trial

Plans and prices

Prices in EUR

The trial gives access to premium features for 14 days and requires no credit card. The pricing page says a paid plan is needed to continue afterward. Pro includes 3 users; Business includes 5 users. Published token and conversation allowances are monthly. Additional WhatsApp Business message charges may apply under Meta's policies. Each subscription applies to one project.

Pro (monthly)€149/moDisplayed as €149/mo.
  • 3 users included
  • 20 AI Agents
  • 5M AI Tokens per month
  • 3,000 conversations per month
  • Advanced AI workflows
  • 300 Knowledge Base items
Pro (annual billing)—EUR 124/month equivalent, billed yearly; annual total is not established by this quoted rate.
  • 3 users included
  • 20 AI Agents
  • 5M AI Tokens per month
  • 3,000 conversations per month
  • Advanced AI workflows
  • 300 Knowledge Base items
Business (monthly)€499/moDisplayed as €499/mo.
  • 5 users included
  • 50 AI Agents
  • 10M AI Tokens per month
  • 5,000 conversations per month
  • Built-in AI automation
  • 1,000 Knowledge Base items
Business (annual billing)—EUR 416/month equivalent, billed yearly; not EUR 416/year.
  • 5 users included
  • 50 AI Agents
  • 10M AI Tokens per month
  • 5,000 conversations per month
  • Built-in AI automation
  • 1,000 Knowledge Base items
EnterpriseCustomCustom enterprise pricing.
  • Contact sales for deployment and entitlement

14-day free trial.

Source: tiledesk.com/chatbot-features-pricing, checked 1 Nov 2026. Prices can change; check before you buy.

Sources for this overview

Product pages, documentation, and pricing checked 1 Nov 2026. Each source supports part of the overview; availability and prices can change.

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Where this comes from

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Last checked 1 Nov 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.