Voice Assist
AI voice agent that answers, qualifies and books calls and texts
- Tool type
- AI voice agent for phone and text
- Made for
- Service businesses and agencies
- Runs on
- Phone calls, text and web
- Operates through business phone numbers and text; managed via the web.
What it does
Voice Assist is an AI voice agent from CallRail that answers incoming calls and texts, qualifies callers, and books appointments. It uses context from your CRM and past interactions during conversations, and it produces call summaries and transcripts, lead scores, lead source detection, email notifications, and booked appointments.
Businesses use it as an always-on receptionist for overflow and after-hours calls. It screens out spam and robocalls and routes high-intent callers to a person in real time. It can run on existing CallRail numbers, and the pricing page notes that it pairs with CallRail Call Tracking to show which campaigns brought leads in. Demo pages cover home services, plumbing, agencies, legal and healthcare.
It suits service businesses that miss calls while staff are busy, and it is also marketed to agencies. A 14-day trial with no credit card is offered, and the pricing page lists $75 per month alongside a struck-through $95. Voice Assist is a phone and text service managed through CallRail's web app rather than software installed on a device.
What it can do
- 24/7 call answering and lead capture
- AI text conversations
- Call summaries and transcripts
- Lead qualification and scoring
- Smart call transferring and robocall spam detection
- Live appointment booking with two-way CRM sync
Works with
- CRM (two-way sync, named generically)
- CallRail existing phone numbers and Call Tracking
Before you choose
- The pricing page shows $75 per month with a struck-through $95; confirm the current rate and billing terms before committing.
- Confirm included usage and what happens if you exceed it.
- Results depend on call volume and CRM configuration.
Listed under
Get started
14-day free trial; no credit card required.
- Start the 14-day free trial from the signup page.
- Use your existing CallRail numbers or add Voice Assist to an existing plan.
- Connect your CRM for two-way sync, and choose self-setup or expert help.
Plans and prices
Prices in USD14-day trial, no credit card required. Check included usage and overage terms with CallRail before committing.
- 24/7 call answering and lead capture
- Live appointment booking
14-day free trial.
Source: voiceassist.callrail.com/pricing, checked 29 Oct 2026. Prices can change; check before you buy.
Sources for this overview
Product pages, documentation, and pricing checked 29 Oct 2026. Each source supports part of the overview; availability and prices can change.
- Voice Assist | AI Voice Agent | AI Phone Answering for Business ↗www.callrail.com
- Pricing | How Much Does an AI Receptionist Cost? ↗www.voiceassist.callrail.com
- Voice Assist | AI Voice Agent for Business | CallRail ↗www.voiceassist.callrail.com
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How we research- Company website
- voiceassist.callrail.com: product, pricing and policy pages
- YC directory mirror
- Batch and company name
- Social accounts
- Accounts the company links, and its posts on X
- Human review
- Checked by a person
- knowledge_base
- manual_review
Last checked 29 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.