Vonage AI Studio

What it does

Vonage AI Studio is a platform for creating conversational virtual agents for customer-facing voice and messaging. Teams can build flows using a drag-and-drop, low-code/no-code interface, or choose a fully managed implementation with Vonage AI specialists. The intended users are organizations developing self-service experiences, FAQ handling, and customer support automation.

Agents can handle voice, SMS, WhatsApp and HTTP/webchat, classify intents, extract entities and answer questions from knowledge bases using retrieval-augmented generation. Built-in Salesforce nodes support read/write operations, while webhooks connect other services. Start with a Vonage account and configure the chosen channels, knowledge sources and conversation flow; managed implementation is also available. Standard has no monthly platform fee, but NLU text and Knowledge AI requests each cost $0.00855. Communications API charges apply separately. Advanced costs $1,100/month and increases agent, session and email allowances; fully managed pricing requires a quote. Confirm provisioning and channel-specific requirements before deployment.

What it can do

• Drag-and-drop low-code/no-code conversation-flow building
• Virtual agents for voice and messaging
• Unified conversations across supported channels
• Intent classification and entity extraction
• Knowledge-base Q&A using retrieval-augmented generation
• Salesforce read/write operations through built-in nodes
• Custom connections to external services via webhooks

Works with

• Salesforce
• HTTP/webhooks

Before you choose

• A zero platform fee does not make AI requests or communications usage free.
• Session fair-use limits and channel-specific provisioning apply.
• Optional professional services add costs beyond platform and usage fees.

Listed under

• Support

Get started

1. Open the Vonage AI Studio product page and select “Try it free” to reach signup.
2. Choose a self-built low-code/no-code implementation or contact Vonage about fully managed services.
3. Configure the communication channels and any knowledge base, Salesforce operations, or webhook connections needed for the agent.

Standard: 10 agents, 10,000 sessions and 1,000 emails/month. Advanced: $1,100/month, 100 agents, 300,000 sessions and 30,000 emails/month. NLU text requests and Knowledge AI requests each cost $0.00855 on all plans. Vonage voice, messaging, speech-recognition and premium speech-generation charges apply separately. Fully Managed and optional professional services have separate terms.

Source: vonage.com/communications-apis/ai-studio/pricing, checked 1 Nov 2026. Prices can change; check before you buy.

Sources for this overview

Product pages, documentation, and pricing checked 1 Nov 2026. Each source supports part of the overview; availability and prices can change.

• AI Studio for Intelligent Virtual Agents & Personalized CX | Vonage ↗www.vonage.com
• Developer Documentation ↗developer.vonage.com
• AI Studio Pricing | Vonage ↗www.vonage.com
• API Pricing: Understanding Vonage Communications API Prices | Vonage ↗www.vonage.com
• Download Apps | Vonage ↗www.vonage.com
• About Us | Vonage ↗www.vonage.com
• Ericsson completes acquisition of Vonage ↗www.ericsson.com

Company website

vonage.com: product, pricing and policy pages

Web archive

When the site first appeared

YC directory mirror

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Web search

Confirms the official site

Social accounts

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Human review

Checked by a person

knowledge_base

manual_review

Last checked 1 Nov 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.