Yellow.ai AI Agents

What it does

Yellow.ai's AI Agents platform builds autonomous agents that hold human-like conversations with customers and employees over voice, chat, and email. Teams create, test, and deploy agents from natural language prompts in a single interface, and the platform keeps conversational context when users share images, voice, documents, or video.

The AI Agent Builder is paired with an AI Copilot and automated testing for previewing, debugging, and optimizing agents before launch. Analytics review conversations, generate knowledge base articles, and refine responses. A multi-LLM architecture lets teams pick among 15+ models for each task instead of relying on a single vendor.

It suits enterprise customer experience and operations teams, including BPO, logistics, travel, and utilities organizations, that want to automate high-volume support. Access is through booking a demo or the pricing page, which lists Free, Limited, Basic, and Enterprise tiers. Enterprise pricing is quoted through sales, and lower tiers charge per resolution beyond an included monthly allowance.

What it can do

• Build and deploy AI agents from natural language prompts
• Omnichannel conversations across chat, voice, email, and SMS
• Multi-modal handling of images, voice, documents, and video within conversations
• Conversation analytics and knowledge base article generation
• Multi-LLM architecture with 15+ models selectable per task
• Automated testing and AI Copilot for debugging and optimization

Works with

• Salesforce
• Zendesk
• Genesys
• Nice

Before you choose

• Enterprise tier pricing and trial length are not published; a sales conversation is needed to confirm cost.
• Lower tiers combine a monthly included allowance with per-resolution charges, so costs scale with volume.
• Savings and efficiency figures on the pricing page come from a vendor calculator based on assumed benchmarks, not guaranteed results.

Listed under

• Coding
• MCP and agent tools
• AI agent builder
• Chatbots
• Contact center
• Customer service
• Employee experience
• Enterprise

Get started

The homepage offers 'Book a demo'; the pricing page offers a 'Try for free' option on lower tiers and 'Contact us' for Enterprise.

1. Book a demo or review the pricing page to choose a tier.
2. Connect your existing tech stack using the pre-built integrations (for example Salesforce or Zendesk).
3. Build and test agents using natural language prompts with the AI Agent Builder and AI Copilot before deployment.

The Free tier includes 500 resolutions per month, then charges $0.99 per resolution, which is usage-based rather than a permanent free tier. Enterprise pricing is not published. Trial length is not stated.

Source: yellow.ai/pricing, checked 29 Oct 2026. Prices can change; check before you buy.

Sources for this overview

Product pages, documentation, and pricing checked 29 Oct 2026. Each source supports part of the overview; availability and prices can change.

• AI Agents for CX and EX Automation - Yellow.ai ↗yellow.ai
• Yellow.ai Pricing Plans Tailored to Your Business ↗yellow.ai
• AI Agents for CX and EX Automation - Yellow.ai ↗yellow.ai

Company website

yellow.ai: product, pricing and policy pages

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Human review

Checked by a person

knowledge_base

manual_review

Last checked 29 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.