Yelp Host

What it does

Yelp Host is a restaurant-focused AI phone answering service. It handles incoming calls, answers questions using business information, takes reservation and waitlist requests, and can take phone orders. The service can text a payment link and send orders to a restaurant’s POS; call summaries, recordings and analytics are also described. It listens and responds simultaneously, can detect and respond in the caller’s language, and can transfer a call to a designated human number.

Restaurant owners and operators can personalize its voice, greeting, availability, menu details, call handling and FAQs. Yelp Host draws basic business information from a claimed Yelp business page; automated waitlisting requires Yelp Guest Manager, while other bookings use text links. Sending orders to a POS requires a supported connection. It can answer calls to its dedicated number regardless of where that number is published. Yelp says availability is for restaurants with a claimed Yelp business listing. The product page offers a free trial of up to 30 days; afterward, listed plans start at $249 per month. Basic has call limits and may incur additional fees; Plus includes unlimited calls. A demo or signup form is the available starting route.

What it can do

• Answer incoming calls and restaurant questions
• Automate waitlisting with Yelp Guest Manager; send text links for other bookings
• Take phone orders and send them to a connected POS
• Text payment links to callers placing orders
• Detect caller language and respond in kind
• Transfer callers to a designated human number

Works with

• Yelp Guest Manager (automated waitlisting)
• POS integration (confirm supported systems)
• Booking services via text links

Before you choose

• Basic plan calls are subject to limits and additional fees may apply; Plus is listed with unlimited calls.
• Automated waitlisting requires Yelp Guest Manager. Other booking workflows use text links; POS delivery requires a supported connection.
• The described service is for restaurants with a claimed Yelp business listing; a free trial lasts up to 30 days, not a recurring free tier.

Listed under

• Support
• AI phone answering
• Phone ordering
• Reservations
• Restaurant owners
• Restaurants
• Takeout orders

Get started

1. Confirm the restaurant has a claimed Yelp business listing.
2. Book a demo or submit the product page’s Get Yelp Host form.
3. Connect relevant POS or booking systems and personalize call handling.

Listed as per month. Basic has call limits and may incur additional fees; Plus includes unlimited calls. Enterprise pricing is custom. The page says free for up to 30 days, which is a trial rather than a recurring free tier.

Source: business.yelp.com/restaurants/yelp-restaurants-pricing, checked 2 Nov 2026. Prices can change; check before you buy.

Sources for this overview

Product pages, documentation, and pricing checked 2 Nov 2026. Each source supports part of the overview; availability and prices can change.

• Never miss a call with Yelp Host | Yelp for Restaurants ↗business.yelp.com
• Yelp Host & Yelp Guest Manager Pricing | Yelp for Restaurants ↗business.yelp.com
• Yelp Inc. - Investor Relations ↗www.yelp-ir.com

Company website

business.yelp.com: product, pricing and policy pages

YC directory mirror

Batch and company name

Social accounts

Accounts the company links, and its posts on X

Human review

Checked by a person

knowledge_base

manual_review

Last checked 2 Nov 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.