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Zep AI

by Zep AIYC W24No ratings yet

Governed context layer for agents built from business data, documents, and conversations

Visit getzep.com

Linked from getzep.com · checked 29 Oct

Tool type
Context layer for agents
Made for
Developers and enterprise teams
Runs on
Zep Cloud or customer VPC
Accessed through Zep's API and web console; deployable as managed cloud or inside a customer VPC on Enterprise.
Last checked
29 Oct 2026
3 product sources

What it does

Zep takes in business data, documents, and conversation records, then builds dated Context Graphs for each user, customer, account, or domain. Each record keeps a link to its source, and facts are updated as the underlying data changes. When an agent needs information for a task, Zep retrieves the relevant context in one call, filtered by policy.

Teams use Zep to give agents shared, governed context instead of pulling whole records from each system through tool calls. The service offers attribute-based access control, retention policies with legal hold, and audit and API logs that record requests and access decisions.

Zep suits teams building production agents, such as enterprise account, renewal, and support workflows. Self-serve plans are credit based and start with an account sign-up. Enterprise adds deployment options (managed cloud, cloud with customer encryption keys, or a customer VPC), and SOC 2 Type II certification is stated, with HIPAA BAAs available on the Enterprise plan.

What it can do

  • Ingests business data, documents, and conversations into Context Graphs
  • Builds dated, updating facts linked to their source records
  • Retrieves task-relevant context in a single call, filtered by policy
  • Enforces attribute-based access control and retention policies
  • Provides audit and API logs of requests and access decisions
  • Offers Cloud, Cloud with customer keys (BYOK), and VPC (BYOC) deployment

Before you choose

  • Self-serve plans are credit based; each Episode's cost scales with its size, and storage and retrieval are not charged.
  • Free plan credits do not roll over, and rate limits may be lowered depending on service load.
  • Custom deployment, guaranteed SLAs, BYOK/BYOC, and HIPAA BAAs are tied to Enterprise, which requires contacting sales.

Listed under

Get started

Create an account to start with credit-based plans, or request a demo or contact sales for Enterprise.

  1. Create an account at the Zep sign-up page and choose a self-serve plan.
  2. Create a project and send business data, documents, or conversations to Zep as Episodes.
  3. Define access policies and retention settings, then retrieve context per task through the API.
Sign up for a self-serve plan

Plans and prices

Prices in USD

Flex and Flex Plus include monthly credits with auto top-up at 20%: Flex adds 10,000 credits ($25) with 30-day rollover; Flex Plus adds 40,000 credits ($75) with 60-day rollover. Enterprise pricing is custom. A free plan of 10,000 credits per month is available with limits, no rollover and no auto top-up.

Flex$125/moBilled monthly; includes 50,000 credits. Overage $25 per 10,000 credits.
  • 50,000 credits per month
  • 600 requests per minute, 5 projects
Flex Plus$375/moIncludes 200,000 credits. Overage $75 per 40,000 credits.
  • 200,000 credits per month
  • 1,000 requests per minute, 10 projects
Usage credits (Episodes)Usage-basedEach Episode up to 350 bytes uses 1 credit; +1 credit per additional 350 bytes (or part). Retrieval, storage, threads, and users use 0 credits.
  • Memory, retrieval, storage, and users are unmetered
  • Webhook invocations at 1/8 credit where available

Source: getzep.com/pricing, checked 29 Oct 2026. Prices can change; check before you buy.

Sources for this overview

Product pages, documentation, and pricing checked 29 Oct 2026. Each source supports part of the overview; availability and prices can change.

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What’s changed

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Signals

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Data and security

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Where this comes from

How we research
Company website
getzep.com: product, pricing and policy pages
Hacker News
Launch posts and discussion
YC directory mirror
Batch and company name
Social accounts
Accounts the company links, and its posts on X
Human review
Checked by a person
knowledge_base
manual_review

Last checked 29 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.