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Gladly

Gladly is a San Francisco-based Commerce AI platform for retail brands, offering conversational AI that sells and serves customers within a single conversation. Its products include agentic commerce for guiding shoppers to purchase, Team Assist for supporting human agents with drafted answers and context, and Gladly Voice for real-time phone support. The platform is built around a unified customer record and is trained on retail conversation data. Its customers include retail and consumer brands such as Crate & Barrel, Ulta Beauty, Nordstrom and HOKA.

Linked from gladly.ai · checked 29 Oct

Visit gladly.ai
Status
Active
Checked 29 Oct 2026
Based in
San Francisco
Source ↗
Founded
2014
Source ↗
Tools listed
1

Tools from Gladly

  • Gladly AI

    AI commerce agent for on-site shopping and customer service

    Marketing · Book a demo · Checked

    Pricing not publishedPricing is not listed publicly; request a demo or contact sales to get a quote.

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