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Company

Gorgias

Gorgias is a customer experience platform that combines a helpdesk, AI Agent, and Shopify-connected customer data in one product. It is built for ecommerce brands, particularly Shopify merchants, to manage customer conversations across email, chat, SMS, WhatsApp, Instagram, and Facebook. Its AI Agent handles routine pre-purchase, order, return, and subscription inquiries and can take actions such as refunds, cancellations, and discounts. The company reports serving customers across 17,000+ ecommerce brands.

Status
Active
Checked 29 Oct 2026
Based in
San Francisco, California, United States
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Founded
2015
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Tools listed
1

Tools from Gorgias

  • Gorgias AI Agent

    AI customer support agent for ecommerce brands on Shopify and other stores

    Support · Sign up · Checked

    From $40/mo (Starter, helpdesk + AI Agent)Starter helpdesk plus AI Agent add-on; higher tiers and usage-based interaction fees apply.

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