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Pylon

Pylon Labs, Inc. builds Pylon, an agentic customer support platform for B2B teams. Its product supports customers across Slack, Microsoft Teams, email, chat, SMS, WhatsApp, and phone, and connects conversations with account context, CRM, product usage, and issue-tracking systems. Pylon offers AI agents that investigate issues, take actions, and handle repetitive support work, with humans retaining control of judgment-based decisions. The company states it is trusted by more than 1,500 B2B customers globally.

Linked from usepylon.com · checked 29 Oct

Status
Active
Checked 29 Oct 2026
Y Combinator
Winter 2023
Batch W23
Based in
Unknown
Founded
Unknown
Not confirmed yet
Tools listed
1

Tools from Pylon

  • Pylon

    Agentic B2B customer support platform for ticketing, omnichannel intake and AI-assisted investigation.

    Support · Book a demo · Checked

    Per-seat plans plus AI creditsProfessional is $89/seat and Advanced is $139/seat on an annual contract; Enterprise is a custom quote. AI features run on credits.

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