Demodesk
AI sales agents that record calls, coach reps and update the CRM
- Tool type
- AI sales coaching and meeting intelligence
- Made for
- Sales and revenue teams
- Runs on
- Web, desktop and mobile apps
- Desktop for Mac and Windows, mobile for iOS and Android, and browser-based web app.
What it does
Demodesk takes in recordings and transcripts of sales conversations from video calls, phone calls, in-person meetings and field visits, plus CRM and calendar data it can connect to. It produces transcripts in 98 languages, call summaries, follow-up email drafts, CRM field updates for Salesforce, HubSpot or Pipedrive, scored coaching feedback against a playbook, and deal-risk alerts.
Sales teams use it to remove post-call admin: a rep finishes a call, reviews an AI summary and a drafted follow-up, and approves CRM changes before they are pushed. The product distinguishes itself with EU-only data hosting on Azure Frankfurt, a stated policy of never training AI on customer data, and anonymization of names and companies before transcripts reach an LLM. Users can also connect their conversation record to other AI tools through an MCP server.
It suits sales and revenue teams in Europe, especially those needing GDPR-compliant recording. Paid seats are required for people running calls, while executives and other viewers get free seats; Enterprise is required at 30+ licenses. Limitations include that CRM sync is officially limited to Salesforce, HubSpot and Pipedrive, with other CRMs requiring the API, and that Capture omits coaching scorecards and CRM sync.
What it can do
- Record and transcribe sales calls from Zoom, Teams and Google Meet, plus phone, in-person and field conversations
- Generate AI summaries and follow-up email drafts from each conversation
- Score calls against a playbook with AI Coach and custom scorecards
- Update CRM fields automatically with AI CRM Concierge, with approval before push
- Surface deal health scoring and risk alerts
- Ask questions across sales data with the AI Analyst
Works with
- Salesforce
- HubSpot
- Pipedrive
- Slack
- Microsoft Teams
- Zoom
- Google Meet
Before you choose
- Pricing is per licensed seat: Capture from EUR 25/user/month and Coaching & AI from EUR 49/user/month on annual billing, with monthly rates higher; Enterprise is custom at 30+ licenses.
- Official CRM sync covers Salesforce, HubSpot and Pipedrive; other CRMs require the Demodesk API.
- Orchestrate add-on for MCP and custom AI Crew agents is usage-based; check the pricing page for current rates.
Listed under
Get started
No credit card required; connect your CRM and calendar on day one.
- Create an account via the free trial and connect your CRM (Salesforce, HubSpot or Pipedrive) and calendar.
- Install the desktop app (Mac or Windows) or mobile app to record calls, or connect Zoom, Teams or Google Meet for online meetings.
- Review the AI CRM Concierge approval queue before pushing field updates to your CRM.
Plans and prices
Prices in EURPer-user, per-month pricing; annual billing saves up to 17%. Viewer seats are free. Enterprise is custom and required at 30+ licenses. The 14-day trial is time-limited and not a permanent free tier. Orchestrate add-on is usage-based.
- Recording and transcription on every channel
- AI summaries and follow-up drafts
- AI Coach with custom scorecards
- AI CRM Concierge and CRM sync
- SSO and custom onboarding
- Custom DPA and works council documentation
14-day free trial.
Source: demodesk.ai/pricing, checked 29 Oct 2026. Prices can change; check before you buy.
Sources for this overview
Product pages, documentation, and pricing checked 29 Oct 2026. Each source supports part of the overview; availability and prices can change.
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- demodesk.ai: product, pricing and policy pages
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Last checked 29 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.