- Tool type
- AI observability assistant and investigations
- Made for
- Engineering and site reliability teams
- Runs on
- Grafana Cloud, connected Grafana, chat and API
What it does
Grafana Assistant is an AI observability service for understanding telemetry and investigating production systems through natural language. Engineers can ask questions about logs and other signals, generate queries and dashboards, and produce incident summaries. It runs through Grafana Cloud and can also be connected to self-managed Grafana OSS or Enterprise installations.
The assistant combines conversational analysis with investigations and watchers that use operational context to help trace incidents. Teams can access it in Grafana, Slack, Microsoft Teams, through an API, or from MCP-compatible tools and the gcx command line. Grafana Pages and Managed Sandboxes add interactive views and proposed code fixes in public preview, with repository controls and pull-request review.
A Grafana Cloud account is the starting point. Connect the relevant telemetry sources and configure access permissions before investigating production data. The free tier includes limited active AI users and service-account tokens; paid usage adds user and token charges alongside the platform fee. Check the current allowance and preview limitations, and review generated queries, investigations, and proposed code changes before acting on them.
What it can do
- Telemetry questions and log explanations
- Dashboard and query generation
- Agentic investigations
- MCP and chat access
Works with
- Slack
- Microsoft Teams
- MCP
- GitHub
Before you choose
- Grafana Pages and Managed Sandboxes are public previews.
- Review generated queries and proposed changes before applying them.
Listed under
Get started
- Create a Grafana Cloud account and connect telemetry sources.
- Configure Assistant permissions and the desired chat, API or Grafana integration.
Plans and prices
Prices in USDFree includes three active AI users with 40M tokens each per month, plus 25M service-account tokens. Pro includes the same allowance in its $19 monthly platform fee, then charges for additional usage. Enterprise has custom annual commitments.
- Three active AI users, 40M tokens per user per month
- 25M service-account tokens per month
- Included user and token allowances, then pay as you go
Source: grafana.com/products/cloud/ai-assistant, checked 30 Oct 2026. Prices can change; check before you buy.
Sources for this overview
Product pages, documentation, and pricing checked 30 Oct 2026. Each source supports part of the overview; availability and prices can change.
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How we research- Company website
- grafana.com: product, pricing and policy pages
- Social accounts
- Accounts the company links, and its posts on X
- Human review
- Checked by a person
- knowledge_base
- manual_review
Last checked 30 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.