Infinitus AI agents
Automate healthcare communications across patient and payer workflows
- Tool type
- Healthcare communication agent platform
- Made for
- Healthcare operations and patient-support teams
- Runs on
- Voice, chat, messaging and connected healthcare systems
What it does
Infinitus AI agents handle healthcare communications such as benefits verification, prior authorization, patient outreach and member engagement. Agents connect to organizational systems and coordinate tasks across voice, chat and messaging, with human involvement for cases that need judgment.
The platform includes Studio for designing and testing agents, reusable data connectors and Lens for evaluating conversations and monitoring results. Teams define the permitted actions and required language before deployment. FastTrack is a separate copilot for connecting employees to live payer representatives.
What it can do
- Benefits verification
- Prior authorization communication
- Patient outreach
- Multi-agent workflows
- Agent configuration
- Conversation quality monitoring
- Reusable system connectors
Works with
- Salesforce
Before you choose
- Deployment needs organization-specific system access and workflow configuration.
- AI actions and conversation assessments require ongoing oversight.
Listed under
Get started
- Identify the communication workflows and required system connections.
- Configure agent instructions, permitted actions and human handoffs.
- Test against realistic cases and review conversation quality after launch.
Plans and prices
Pricing and implementation terms are supplied after a discussion of the deployment.
Infinitus AI agents doesn’t publish prices. You get a quote by contacting sales. See their pricing page ↗
Sources for this overview
Product pages, documentation, and pricing checked 30 Oct 2026. Each source supports part of the overview; availability and prices can change.
- Platform – Infinitus ↗www.infinitus.ai
- Studio – Infinitus ↗www.infinitus.ai
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Last checked 30 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.