Infinitus FastTrack

Connect healthcare staff to live payer representatives without waiting on hold

Tool type: AI payer-call copilot
Made for: Healthcare outbound call teams
Runs on: Telephone workflows with CRM and EHR connections
Last checked: 30 Oct 2026; 1 product sources

What it does

Infinitus FastTrack is an AI copilot for healthcare outbound call teams. It initiates payer calls, navigates phone menus and waits through hold music or advertising, then assigns a call to an available employee when a live payer representative answers.

The employee conducts the substantive conversation, while FastTrack reduces time spent navigating queues. It supports CRM and EHR integrations and provides performance information for team coaching. Access and implementation are arranged with Infinitus; additional patient and provider conversation copilots remain described as forthcoming.

What it can do

Payer call initiation
Phone-menu navigation
Hold detection
Live-agent detection
Employee call assignment
Team performance insights

Before you choose

Employees handle the conversation after connection to the payer.
Confirm supported payers and integrations before rollout.
Forthcoming conversation copilots are not included in the current feature description.

Listed under

Get started

Discuss payer calling workflows and supported integrations.
Connect the team’s systems and configure employee availability.
Test call routing and monitor handoffs to staff.

Contact Infinitus about FastTrack

Plans and prices

Pricing and implementation terms are supplied after a discussion of the deployment.

Infinitus FastTrack doesn’t publish prices. You get a quote by contacting sales. See their pricing page ↗

Sources for this overview

Product pages, documentation, and pricing checked 30 Oct 2026. Each source supports part of the overview; availability and prices can change.

AI copilots – Infinitus ↗www.infinitus.ai

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Where this comes from

How we research

Company website: infinitus.ai: product, pricing and policy pages
YC directory mirror: Batch and company name
Social accounts: Accounts the company links, and its posts on X
Human review: Checked by a person
knowledge_base
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Last checked 30 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.