Rezolve.ai
Agentic AI service desk for IT, HR and finance requests
Linked from rezolve.ai · checked 30 Oct
- Tool type
- Agentic AI service desk software
- Made for
- Enterprise IT, HR and finance teams
- Runs on
- Teams, Slack, email, web, mobile and voice
- Employees use the front door in existing channels; admins configure through a web console and docs.
What it does
Rezolve.ai takes in employee requests from channels such as Microsoft Teams, Slack, email, web chat, mobile and phone. It answers from knowledge the customer approves, cites sources, and carries out actions such as password resets, software provisioning, leave booking and expense filing. Requests that need a person arrive as tickets already triaged, summarized and paired with a drafted reply for review.
Teams use it as a front door for IT, HR and finance support. Agent Studio builds agents from plain-language descriptions, a marketplace offers 50 prebuilt agents, and 29 ready-to-run automation flows cover common repeat work. MCP-based tools carry allow, ask, approve or deny gates, and every run is logged. DeskIQ ranks automation opportunities from ticket history, and decision traces show how each request was understood and routed.
The product suits enterprise IT, HR and finance teams that want to deflect routine tickets under governance. Access is sales-led: pricing is quote-based after a scoping call, the pricing page states it is scoped for organizations with 2,000 or more employees, and contracts typically run two to three years. Outcome figures such as 60-80% deflection are vendor-reported.
What it can do
- Answers employee questions from approved knowledge bases and cites sources
- Executes IT, HR and finance requests such as password resets, provisioning and expense submission
- Triages, summarizes and drafts replies for tickets that reach a human agent
- Builds agents from plain-language descriptions in Agent Studio with enforced tool gates
- Ships 29 ready-to-run automation flows and a 50-agent marketplace
- Provides voice handling for phone calls with warm handoff to a person
Works with
- Microsoft Teams
- Slack
- ServiceNow
- Okta
- Microsoft Entra ID
- Jira
- SharePoint
- Confluence
- Google Drive
- Notion
Before you choose
- Pricing is quote-based and includes license, implementation, migration, training and support in one figure; inference costs for Autonomous Agents depend on whether you bring your own LLM.
- Autonomous Agents has an optional usage-based per-agent-run choice; the core platform is stated as not metered per resolution.
- Outcome figures such as 60–80% ticket deflection come from vendor-reported deployments and are not independently verified.
Listed under
Get started
Sales-led scoping call to size employees, fulfillers and products in scope; no self-serve signup is described.
- Book a scoping call through the pricing page to size employees, fulfillers and the products in scope.
- Connect your knowledge sources such as SharePoint, Confluence or ServiceNow so Sidekick answers from approved content.
- Configure channels such as Teams or Slack and set approval gates for each tool before enabling automations.
Plans and prices
Sold as subscriptions priced per employee per month (AI for Employees) or per fulfiller per month (AI for Technicians, AI-Native ITSM), with a fixed fee for assets and CMDB. Amounts are not published. Autonomous Agents offers a fixed annual fee with your own LLM or per agent run with Rezolve's model. Implementation, migration and some inference are quoted separately. Contracts are typically two to three years. No free tier or trial is stated.
- Sidekick on every channel
- The 8 Foundational Agents
- Agent Assist
- Level Zero Agent
- Agentic Studio and the 50-agent Marketplace
- Unlimited custom agents
Source: rezolve.ai/pricing, checked 30 Oct 2026. Prices can change; check before you buy.
Sources for this overview
Product pages, documentation, and pricing checked 30 Oct 2026. Each source supports part of the overview; availability and prices can change.
- Agentic AI Service Desk for IT, HR & Finance | Rezolve.ai ↗www.rezolve.ai
- Resolve: AI Self-Service, Sidekick & Rezolve VoiceIQ | Rezolve.ai ↗www.rezolve.ai
- Pricing: Plans for IT & HR Service Desk | Rezolve.ai ↗www.rezolve.ai
- Automate: Agent Studio, Marketplace & Automation Catalog | Rezolve.ai ↗www.rezolve.ai
- Rezolve Docs ↗docs.rezolve.ai
- Agentic AI Service Desk for IT, HR & Finance | Rezolve.ai ↗www.rezolve.ai
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How we research- Company website
- rezolve.ai: product, pricing and policy pages
- YC directory mirror
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- Social accounts
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- Human review
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Last checked 30 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.