Botsonic

What it does

Botsonic takes in your website, uploaded files such as PDFs, Word documents and spreadsheets, help center content, and links from sources like Google Drive, Confluence and Notion. It uses that material to configure an AI chatbot that answers customer questions and can be embedded on your site as a chat widget.

Users create a bot, add source material, customize its appearance and test answers before embedding it on a website. Supported integrations can connect documents, messaging channels and business tools, subject to plan limits. Conversation monitoring helps teams inspect questions and improve the source material. Higher plans provide options such as live-agent handoff and developer access.

Botsonic suits support, sales and internal teams that want a chatbot grounded in their own content. Plans are limited by message counts, character uploads and bot counts, and some integrations or features such as HubSpot and audit logs are marked as coming soon. Higher tiers, including API access on Advanced and Enterprise, require a paid plan.

What it can do

• Grounds chatbot answers in uploaded files, website links and help center content
• Embeds a customizable chat widget on a website
• Connects to messaging and tool integrations such as WhatsApp, Facebook Messenger, Slack and Zapier
• Supports live agent handoff to Zendesk on higher plans
• Provides conversation monitoring and analytics
• Offers customizable branding, tone and widget settings

Works with

• WhatsApp
• Facebook Messenger
• Telegram
• Zapier
• WordPress
• Google Tag Manager
• Google Drive
• Slack
• Google Chat
• Calendly

Example workflows

Website support chatbot

Illustrative example. Input: help center URLs and product PDFs. Steps: create a bot, add links and files, customize the widget, test answers, embed the script. Output: a chat widget on the website answering questions from those sources.

Internal policy assistant

Illustrative example. Input: HR documents synced from Google Drive or Notion. Steps: connect the source, train the bot, share access via a connected channel such as Slack. Output: a bot that answers employee questions from company documents.

Before you choose

• Message limits, character upload caps and bot counts vary by plan, and additional messages are sold as add-ons.
• Some integrations and features, including HubSpot and audit logs, are marked [Soon] on the pricing page.
• API access is included free on Advanced and Enterprise plans and is otherwise an add-on, so check plan terms before building on it.

Listed under

• Support
• Chat and email agents
• Knowledge base
• Chatbot
• Conversational commerce
• Customer support
• Employee support
• Lead generation

Get started

Pricing page offers a 7-day free trial on Starter and a Get Started Free option.

1. Create a bot in the dashboard and upload files or add website links under the Sources tab, then click Upload and Train.
2. Customize appearance under the Appearance tab, including company name, logo, accent color and widget position, then save.
3. Test the bot with questions covered by your sources, then copy the JavaScript embed code from the Integrations tab into your site.

Starter offers a seven-day trial. Paid plans vary by message allowance, bot count, source-content limits and integrations, with monthly and annual billing. Confirm API entitlement, extra-message charges and the chosen billing term; Enterprise is custom.

7-day free trial.

Source: botsonic.com/pricing, checked 29 Oct 2026. Prices can change; check before you buy.

Sources for this overview

Product pages, documentation, and pricing checked 29 Oct 2026. Each source supports part of the overview; availability and prices can change.

• AI Chatbot for Website - Custom ChatGPT Chat bots - Botsonic ↗botsonic.com
• Botsonic Pricing Plans: Affordable AI Agents & Chatbots ↗botsonic.com
• Quick Start Guide ↗docs.botsonic.com

Company website

botsonic.com: product, pricing and policy pages

Hacker News

Launch posts and discussion

YC directory mirror

Batch and company name

Social accounts

Accounts the company links, and its posts on X

Human review

Checked by a person

knowledge_base

Last checked 29 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.