CustomGPT.ai

What it does

CustomGPT.ai takes in a business's own content, such as websites, help center articles, documents including PDFs and Office files, YouTube videos, and podcasts, and produces a chatbot-style AI agent that answers questions from that material. Each answer includes a link to its source, and the platform supports more than 1,400 document formats.

Builders create an agent by uploading documents or supplying a website sitemap, then embed it on a site with a widget or connect it through the API. The no-code dashboard lets teams customize branding, and the platform states that customer content is not used to train large language models. Typical uses include a customer-facing support assistant built from a help center and an internal assistant that answers policy questions from staff documents.

The product suits small businesses and teams that want a grounded assistant without engineering work. The Standard plan includes a 7-day free trial and 1,000 queries per month, and Premium adds more agents, queries, and branding removal. Query limits are hard caps, so agents stop answering new queries once a plan's limit is reached until the next period or an add-on is purchased. Enterprise is custom-priced and requires contacting sales.

What it can do

• Builds AI agents from websites, sitemaps, and uploaded documents without coding
• Ingests more than 1,400 document formats, including PDFs, Office files, and audio
• Shows a citation link to the source for each answer
• Auto-syncs website content on Premium and above
• Embeds agents on a website with out-of-the-box widgets
• Provides RAG API access on Standard and above

Works with

• Google Drive
• HubSpot Knowledge Base
• Notion
• Zendesk Knowledge Base
• Shopify
• Confluence
• WordPress
• Wix
• Zapier
• SharePoint (Premium and above)

Example workflows

Support chatbot from help center

Input: help center URL or sitemap. Steps: connect the sitemap, let the agent index and periodically refresh content, embed the widget on the site. Output: a customer-facing assistant that answers from the help center with source links.

Internal knowledge assistant

Input: PDFs, Google Docs, and Notion pages. Steps: upload or connect the sources, set branding, share the agent with staff. Output: a staff assistant that answers policy questions with citations to the underlying documents.

Before you choose

• Query limits are hard caps: when a limit is reached, agents stop answering new queries until the next period or an add-on is purchased.
• Removing the 'Powered by CustomGPT.ai' branding requires Premium or Enterprise, and SharePoint, custom SSO, and private deployment are limited to higher tiers.

Listed under

• Productivity
• Support
• Chat and email agents
• Knowledge and search
• Knowledge base
• AI chatbot
• Business
• Business teams
• Customer support
• Enterprise search
• Internal knowledge

Get started

Sign up for Standard or Premium; Enterprise requires a sales discussion.

1. Create an account via the free 7-day trial on the Standard or Premium plan.
2. Connect content by supplying a website sitemap, uploading documents, or linking an integration such as Google Drive or Notion.
3. Deploy the agent by embedding the widget on a site or calling the API, and customize branding in the no-code dashboard.

Standard and Premium start with a 7-day free trial, then bill monthly ($99 and $499) or annually at 10% off ($89 and $449 per month equivalent). The trial is not a permanent free tier. Enterprise is custom and requires contacting sales.

7-day free trial.

Source: customgpt.ai/pricing, checked 29 Oct 2026. Prices can change; check before you buy.

Sources for this overview

Product pages, documentation, and pricing checked 29 Oct 2026. Each source supports part of the overview; availability and prices can change.

• CustomGPT.ai | Custom GPTs from Your Content for Business ↗customgpt.ai
• Pricing - CustomGPT.ai ↗customgpt.ai

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customgpt.ai: product, pricing and policy pages

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knowledge_base

Last checked 29 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.