Zapier Chatbots

What it does

Zapier Chatbots is a no-code builder for AI chatbots. You supply content such as FAQs, documents, and public links, and it produces a chatbot that answers visitor questions based on that material. Builders can customize the bot, collect lead details from conversations, share it, and review analytics on how it performs.

Teams use it to handle repetitive customer questions and capture prospect information without writing code. What sets it apart is its tie to Zapier's automation platform: the vendor says it connects with 8,000+ apps, so conversations can feed into support and lead-management workflows with tools a team already uses. The vendor also notes that the product's pricing involves no monthly credits.

It suits small and mid-sized businesses, support teams, and marketers who want a trained chatbot without engineering help. You need a Zapier account, which is web-based; creating one starts a free 14-day Zapier Professional trial, though that trial is described for the wider platform. Chatbots is priced separately from the core automation plans, and the full plan limits are not clear from the available pricing text. The quality of answers depends on the knowledge sources you add.

What it can do

• Train a chatbot on FAQs, documents, and public links
• Customize chatbot behavior and appearance
• Collect leads from conversations
• Share chatbots with others
• Analyze chatbot performance
• Connect to Zapier workflows across 8,000+ apps

Works with

• Zapier (8,000+ apps)

Example workflows

FAQ support bot

Inputs: FAQ pages, help documents, and public links. Steps: add them as knowledge, customize the bot, then share it with visitors. Output: a chatbot that answers common questions from that content.

Lead capture and routing

Inputs: a configured chatbot and a connected app such as a CRM. Steps: enable lead collection in the bot, then build a Zapier workflow that passes lead details to the app. Output: new leads delivered to the team's tools.

Before you choose

• Chatbots is priced as its own product; the pricing page asks whether it is included free in paid Zapier plans, and the answer is not confirmed.
• Answers are only as good as the content you provide, and available AI models are not detailed.
• Workflow integrations draw on Zapier plan tasks, so heavy automation use may add cost.

Listed under

• Support
• Chat and email agents
• Knowledge base
• Chatbot
• Chatbot builder
• Customer support
• Faq automation
• Lead generation

Get started

Requires a Zapier account

1. Create a Zapier account and open the Chatbots builder.
2. Add knowledge sources such as FAQs, docs, and public links.
3. Customize the chatbot, then share it and review analytics.

Fragments show $160 billed annually ($13.33/month) and $800 billed annually ($66.67/month), plus a custom plan for more than 20 chatbots, but plan names and limits were not confirmed. A 14-day Zapier Professional trial applies to new accounts generally.

We couldn’t find published prices for Zapier Chatbots. See their pricing page ↗

Sources for this overview

Product pages, documentation, and pricing checked 29 Oct 2026. Each source supports part of the overview; availability and prices can change.

• Build a free AI Chatbot on Zapier ↗zapier.com
• Plans & Pricing | Zapier ↗zapier.com

Company website

zapier.com: product, pricing and policy pages

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Human review

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knowledge_base

Last checked 29 Oct 2026. Every field keeps its source and date; unknown means we couldn’t confirm it.