Results for “quality management”

15 tools in Support · Updated 2 Nov 2026

“quality management”Support › Voice and phone agentsShowing 15 tools

Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
Ellipsis Healthby Ellipsis HealthAI care management calls for health plans and health systemsContact sales
Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
Cresta Agentic Assistby CrestaReal-time AI guidance and knowledge for human customer service agentsContact sales
Sanasby SanasReal-time speech AI for accent, language, and audio enhancementUnknown
Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
Talkdesk Customer Experience Automationby TalkdeskMulti-agent AI platform for automating customer experience workflowsContact sales
Smith.ai AI Receptionistby Smith.aiAI receptionist that answers, screens, and books calls, with optional live human agents.Freemium
Sierra AI Agentsby SierraConversational AI agents for customer service and customer experienceContact sales
Sonaby QuoAI voice agent that answers and triages calls inside the Quo business phone systemFreemium
Frontdesk AI Receptionistby FrontdeskAnswer business calls and coordinate follow-ups with AI$99+/moFree trial