Results for “quality scoring”

16 tools in this category · Updated 2 Nov 2026

“quality scoring”SupportBook a demoShowing 16 tools

CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
Crescendo.aiby Crescendo.aiAI-native customer experience platform for running and improving customer support operations.Contact sales
Capacity Auto QAby CapacityScores every voice, chat and ticket interaction against your criteria with AI.Contact sales
AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
Replicantby ReplicantAI agents that resolve customer service calls, SMS, and chat.Contact sales
SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
Talkdesk Customer Experience Automationby TalkdeskMulti-agent AI platform for automating customer experience workflowsContact sales
Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
Cresta Agentic Assistby CrestaReal-time AI guidance and knowledge for human customer service agentsContact sales
Ada AI Agentby AdaEnterprise AI customer service agents across voice, messaging, and emailContact sales
telliby telliYC F24Build and operate AI voice agents for customer callsUnknown
Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go
Solidroadby SolidroadYC W25AI practice simulations and feedback for customer-support teams.Contact sales