Results for “reference management”

14 tools in this category · Updated 2 Nov 2026

“reference management”SupportBook a demoShowing 14 tools

AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
Knowmaxby KnowmaxAI-guided knowledge management for customer experience teams.Contact sales
Servalby ServalAI-powered service management and help desk automation for enterprises.Contact sales
Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
Ascendo AIby Ascendo AIAI agents for field service and technical support teams working with physical assets.Contact sales
Circuitry.aiby Circuitry.aiAI decision support for manufacturers’ service operationsContact sales
CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
KMS Lighthouseby KMS LighthouseGoverned enterprise knowledge base that serves approved, cited answers to staff, customers, and AI agents.Contact sales
Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
Cresta Agentic Assistby CrestaReal-time AI guidance and knowledge for human customer service agentsContact sales
Cresta AI Agentby CrestaEnterprise AI agents for customer conversations, built and tested from real interaction dataContact sales
Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go