Results for “customer analytics”

54 tools in Support · Updated 2 Nov 2026

“customer analytics”Support › Voice and phone agentsShowing 54 tools

Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
Talkdesk Customer Experience Automationby TalkdeskMulti-agent AI platform for automating customer experience workflowsContact sales
Gemini Enterprise for Customer Experienceby GoogleGoogle Cloud suite of AI agents and tools for retail and restaurant customer experienceContact sales
Amazon Connect Customerby AmazonAI-driven customer experience platform for voice, chat, email, and messagingPay as you go
Customer Experience Agent Studioby GoogleGoogle Cloud platform for building, testing and deploying multimodal customer service AI agents.Pay as you go
CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
Forethought AI Agentsby ZendeskAI agents for customer support across chat, email, voice and SlackContact sales
Observe.AI Agent Platformby Observe.AIAn enterprise platform for building, governing, evaluating, and optimizing AI agents in customer conversations.Contact sales
Krisp for Call Centersby KrispReal-time voice AI layer for call center agents: noise removal, accent conversion, translation, analytics and voice security.$15/user/moFree trial
Decagonby DecagonConversational AI platform for building customer-facing agents across voice, chat, and email.Contact sales
Flipby FlipVoice AI that automates inbound customer support calls for retail, transportation, and healthcare.Unknown
Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
Ayroby TidioAI customer service agent that works across your existing helpdesk and channels.Pay as you go
Sierra AI Agentsby SierraConversational AI agents for customer service and customer experienceContact sales
Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
Jotform AI Agentsby JotformCustomer service AI agents built on Jotform forms and channelsFreemium
Finby IntercomA customer-facing AI agent for support, sales and success, billed per outcome.Pay as you go
Agent Assistby GoogleReal-time coaching and summaries for customer service agents on chat and voice.Pay as you go
Five9 AI Agentsby Five9Voice AI agents that resolve multi-step customer requests end to end.Contact sales
Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
Cresta Agentic Assistby CrestaReal-time AI guidance and knowledge for human customer service agentsContact sales
Cresta AI Agentby CrestaEnterprise AI agents for customer conversations, built and tested from real interaction dataContact sales