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Results for “quality management”

19 tools in this category · Updated

“quality management”SupportBook a demoShowing 19 tools
  • AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
  • Knowmaxby KnowmaxAI-guided knowledge management for customer experience teams.Contact sales
  • Servalby ServalAI-powered service management and help desk automation for enterprises.Contact sales
  • Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
  • Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
  • Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
  • Cresta Agentic Assistby CrestaReal-time AI guidance and knowledge for human customer service agentsContact sales
  • Ascendo AIby Ascendo AIAI agents for field service and technical support teams working with physical assets.Contact sales
  • Circuitry.aiby Circuitry.aiAI decision support for manufacturers’ service operationsContact sales
  • Crescendo.aiby Crescendo.aiAI-native customer experience platform for running and improving customer support operations.Contact sales
  • Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
  • KMS Lighthouseby KMS LighthouseGoverned enterprise knowledge base that serves approved, cited answers to staff, customers, and AI agents.Contact sales
  • Talkdesk Customer Experience Automationby TalkdeskMulti-agent AI platform for automating customer experience workflowsContact sales
  • Capacity Auto QAby CapacityScores every voice, chat and ticket interaction against your criteria with AI.Contact sales
  • Ada AI Agentby AdaEnterprise AI customer service agents across voice, messaging, and emailContact sales
  • telliby telliYC F24Build and operate AI voice agents for customer callsUnknown
  • Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go

That’s all 19 tools.

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