Results for “quality scoring”

16 tools in this category · Updated 2 Nov 2026

“quality scoring”SupportWays to use: APIShowing 16 tools

Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
Crescendo.aiby Crescendo.aiAI-native customer experience platform for running and improving customer support operations.Contact sales
Unbabel LangOps Platformby UnbabelAI-driven translation with optional human review for business contentContact sales
Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
Lorikeet Conciergeby LorikeetResolve multi-step customer issues across chat, phone and messaging$2,100+/moFree trial
Hugoby CrispAI customer service agent that resolves support tickets with your business data$45+/moFree trial
Ada AI Agentby AdaEnterprise AI customer service agents across voice, messaging, and emailContact sales
Finiby FiniYC S22AI customer support agent that resolves tickets across voice, chat, and emailPay as you go
Typewiseby TypewiseYC S22AI customer experience platform for running AI agents that resolve customer service requests.$99+/moFree trial
telliby telliYC F24Build and operate AI voice agents for customer callsUnknown
Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go