Results for “case management”

15 tools in this category · Updated 2 Nov 2026

“case management”SupportWays to use: MCP serverShowing 15 tools

Staircase AIby GainsightCustomer conversation intelligence for churn risk and expansion signals, with MCP accessContact sales
Kommunicate AIby KommunicateResolve support requests with AI and transfer uncertain cases to people$40+/moFree trial
Servalby ServalAI-powered service management and help desk automation for enterprises.Contact sales
Bloomfireby BloomfireEnterprise knowledge management platform with AI-powered search and authoringContact sales
SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
eGain AI Knowledge Hubby eGainTrusted knowledge foundation for enterprise AI and customer service automation$25/user/mo
Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
eesel AI Helpdesk Agentby eesel AIAI customer service agent that drafts and handles helpdesk tickets from past tickets and docs.$299+/mo
PolyAI Agent Builderby PolyAIBuild and deploy voice dialog agents from natural-language descriptions or code.Pay as you go
Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
Botpressby BotpressAI customer support agents that take action on ticketsFreemium
Ada AI Agentby AdaEnterprise AI customer service agents across voice, messaging, and emailContact sales
Unthreadby UnthreadYC S22AI-native helpdesk that runs support requests from Slack and Teams$85+/user/moFree trial
telliby telliYC F24Build and operate AI voice agents for customer callsUnknown
Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go