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Results for “escalation management”

46 tools in this category · Updated

“escalation management”SupportShowing 46 tools
  • Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
  • AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
  • Knowmaxby KnowmaxAI-guided knowledge management for customer experience teams.Contact sales
  • Servalby ServalAI-powered service management and help desk automation for enterprises.Contact sales
  • Ellipsis Healthby Ellipsis HealthAI care management calls for health plans and health systemsContact sales
  • Bloomfireby BloomfireEnterprise knowledge management platform with AI-powered search and authoringContact sales
  • Ascendo AIby Ascendo AIAI agents for field service and technical support teams working with physical assets.Contact sales
  • SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
  • eesel AI Helpdesk Agentby eesel AIAI customer service agent that drafts and handles helpdesk tickets from past tickets and docs.$299+/mo
  • Sierra AI Agentsby SierraConversational AI agents for customer service and customer experienceContact sales
  • Frontdesk AI Receptionistby FrontdeskAnswer business calls and coordinate follow-ups with AI$99+/moFree trial
  • Botpressby BotpressAI customer support agents that take action on ticketsFreemium
  • SimboConnectby Simbo AIAI phone and messaging agents for patient communicationContact sales
  • Assembled AI Agentsby AssembledAI chat agent that answers support questions and completes actions for customer service teamsContact sales
  • Maven AGIby Maven AGIDeploy customer-service agents that work across existing business systemsContact sales
  • Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
  • Circuitry.aiby Circuitry.aiAI decision support for manufacturers’ service operationsContact sales
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • Replicantby ReplicantAI agents that resolve customer service calls, SMS, and chat.Contact sales
  • eGain AI Knowledge Hubby eGainTrusted knowledge foundation for enterprise AI and customer service automation$25/user/mo
  • Eva by Openstream.aiby Openstream.aiEnterprise platform for multimodal conversational AI agents and virtual assistants.Contact sales
  • CrafterQby CrafterQA no-code platform for building AI agents from business content and embedding them on websites.Freemium
  • Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
  • KMS Lighthouseby KMS LighthouseGoverned enterprise knowledge base that serves approved, cited answers to staff, customers, and AI agents.Contact sales
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