Results for “cx analytics”

21 tools in this category · Updated 2 Nov 2026

“cx analytics”SupportWays to use: APIShowing 21 tools

Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
Forethought AI Agentsby ZendeskAI agents for customer support across chat, email, voice and SlackContact sales
Voiceflowby VoiceflowPlatform for building, testing, deploying and monitoring chat and voice AI agents.Contact sales
Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
Amazon Connect Customerby AmazonAI-driven customer experience platform for voice, chat, email, and messagingPay as you go
CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
ElevenAgentsby ElevenLabsBuild, deploy and monitor voice and chat agents for support, sales and operations.Freemium
SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
Bloomfireby BloomfireEnterprise knowledge management platform with AI-powered search and authoringContact sales
Synthflowby Synthflow AIVoice AI agents for enterprise phone callsContact sales
SiteGPTby SiteGPTAnswer website questions with an AI chatbot grounded in your content$59+/moFree trial
Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
Cognigy.AIby NiCEEnterprise platform for building, testing and operating AI agents across voice and digital channelsContact sales
Customer Experience Agent Studioby GoogleGoogle Cloud platform for building, testing and deploying multimodal customer service AI agents.Pay as you go
Gemini Enterprise for Customer Experienceby GoogleGoogle Cloud suite of AI agents and tools for retail and restaurant customer experienceContact sales
kapa.aiby kapa.aiYC S23Turn company knowledge into support agents and retrievable contextPaidFree trial
Phonelyby PhonelyYC S24Build and monitor AI agents for phone calls and messagingFreemium
Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go