Results for “call center analytics”

44 tools in the directory · Updated 2 Nov 2026

“call center analytics”Contact salesWays to use: APIShowing 44 tools

Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
Synthflowby Synthflow AIVoice AI agents for enterprise phone callsContact sales
RingCentral AI Conversation Expert (ACE)by RingCentralConversation analysis and CRM updates for RingCentral calls and meetingsContact sales
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
Clarity AIby Clarity AIAI-driven extra-financial data and analytics for ESG, SFDR, and climate decisionsContact sales
LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
Altair RapidMinerby SiemensEnterprise AI and analytics suite connecting data, knowledge graphs, and machine learningContact sales
Alation Intelligence Operating Systemby AlationGoverned data, context, and AI agents for enterprise accuracy and complianceContact sales
Bitoby BitoGovernor: an LLM router that grounds coding-agent requests in your codebase to cut token use and price per tokenContact sales
Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
Forethought AI Agentsby ZendeskAI agents for customer support across chat, email, voice and SlackContact sales
Yellow.ai AI Agentsby Yellow.aiEnterprise agentic AI agents for voice, chat, and email customer serviceFreemium
Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
AI Commerce Searchby GoogleManaged, commerce-tuned search, browse and recommendations for online retailersPay as you go
Agent Assistby GoogleReal-time coaching and summaries for customer service agents on chat and voice.Pay as you go
Gemini Enterprise for Customer Experienceby GoogleGoogle Cloud suite of AI agents and tools for retail and restaurant customer experienceContact sales
Julianby 11xAI voice and chat agents that engage and qualify inbound leadsContact sales
0DIN Defenseby MozillaScore incoming prompts for jailbreak and injection riskContact sales
Tiptap AI Toolkitby TiptapYC S23Lets AI agents read and edit rich-text Tiptap documents in placeContact sales
Generate Enterpriseby Iterate.aiSelf-hosted AI workspace for enterprise knowledge, agents, and workflows.Contact sales
Visier Workforce AIby VisierEnterprise workforce intelligence layer that grounds HR and AI tools in governed people data.Contact sales
TechWolfby TechWolfSkills, work and market intelligence in one data layer for workforce planningContact sales
Camundaby CamundaOrchestrate AI agents, people, and systems in governed business processesFreemium