Results for “escalation management”

14 tools in this category · Updated 2 Nov 2026

“escalation management”SupportWays to use: MCP serverShowing 14 tools

Servalby ServalAI-powered service management and help desk automation for enterprises.Contact sales
Bloomfireby BloomfireEnterprise knowledge management platform with AI-powered search and authoringContact sales
SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
eesel AI Helpdesk Agentby eesel AIAI customer service agent that drafts and handles helpdesk tickets from past tickets and docs.$299+/mo
Botpressby BotpressAI customer support agents that take action on ticketsFreemium
eGain AI Knowledge Hubby eGainTrusted knowledge foundation for enterprise AI and customer service automation$25/user/mo
Voiceflowby VoiceflowPlatform for building, testing, deploying and monitoring chat and voice AI agents.Contact sales
Dynamics 365 Contact Centerby MicrosoftCloud contact center with CRM-connected AI agents for voice and digital channels$110/user/mo
Klaviyo Customer Agentby KlaviyoAI customer service agent for ecommerce brands, built on Klaviyo customer dataPay as you go
Hugoby CrispAI customer service agent that resolves support tickets with your business data$45+/moFree trial
Chatbase AI Agentsby ChatbaseAI agents for chat, email, and voice customer support$32+/moFree trial
Unthreadby UnthreadYC S22AI-native helpdesk that runs support requests from Slack and Teams$85+/user/moFree trial
telliby telliYC F24Build and operate AI voice agents for customer callsUnknown
Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go