Results for “conversation analytics”

22 tools in this category · Updated 2 Nov 2026

“conversation analytics”SupportContact salesShowing 22 tools

LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
Observe.AI Agent Platformby Observe.AIAn enterprise platform for building, governing, evaluating, and optimizing AI agents in customer conversations.Contact sales
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
Forethought AI Agentsby ZendeskAI agents for customer support across chat, email, voice and SlackContact sales
Synthflowby Synthflow AIVoice AI agents for enterprise phone callsContact sales
SoundHound OASYSby SoundHoundEnterprise platform for building and running voice-native AI agents.Contact sales
Gemini Enterprise for Customer Experienceby GoogleGoogle Cloud suite of AI agents and tools for retail and restaurant customer experienceContact sales
SimboConnectby Simbo AIAI phone and messaging agents for patient communicationContact sales
Assembled AI Agentsby AssembledAI chat agent that answers support questions and completes actions for customer service teamsContact sales
Kustomer Conciergeby KustomerAI customer service agent that resolves customer requests across channels using full customer history.Contact sales
Slang AIby Slang AIAI phone answering and reservation booking for restaurants$399+ one-time
Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
Ellipsis Healthby Ellipsis HealthAI care management calls for health plans and health systemsContact sales
RingCentral AI Receptionist (AIR)by RingCentralAI phone receptionist that answers, routes, and books calls around the clock.$30+/mo
Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
Agent Assistby GoogleReal-time coaching and summaries for customer service agents on chat and voice.Pay as you go
Five9 AI Agentsby Five9Voice AI agents that resolve multi-step customer requests end to end.Contact sales
Capacity AI Agentsby CapacityAI agents that resolve inbound inquiries across voice, chat, SMS and emailContact sales
Unthreadby UnthreadYC S22AI-native helpdesk that runs support requests from Slack and Teams$85+/user/moFree trial
Finiby FiniYC S22AI customer support agent that resolves tickets across voice, chat, and emailPay as you go