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Results for “conversation analytics”

40 tools in this category · Updated

“conversation analytics”SupportBook a demoShowing 40 tools
  • Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • Omiliaby OmiliaSelf-learning conversational AI agents for voice and digital customer serviceContact sales
  • boost.aiby Boost.aiEnterprise conversational AI platform for regulated industriesContact sales
  • Ostroby VeevaProvide AI-guided life-sciences brand conversations across web and emailContact sales
  • LivePerson Syntrixby LivePersonSimulate customer conversations to test AI agents and train live agents before launch.Contact sales
  • Decagonby DecagonConversational AI platform for building customer-facing agents across voice, chat, and email.Contact sales
  • Eva by Openstream.aiby Openstream.aiEnterprise platform for multimodal conversational AI agents and virtual assistants.Contact sales
  • Rasa Platformby RasaSelf-hosted platform for building, testing, and running governed conversational AI agentsFreemium
  • Staircase AIby GainsightCustomer conversation intelligence for churn risk and expansion signals, with MCP accessContact sales
  • Cresta AI Agentby CrestaEnterprise AI agents for customer conversations, built and tested from real interaction dataContact sales
  • Adobe Brand Conciergeby AdobeConversational AI assistant for brand websites and apps, grounded in approved contentUnknown
  • Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go
  • AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
  • Replicantby ReplicantAI agents that resolve customer service calls, SMS, and chat.Contact sales
  • Talkdesk Customer Experience Automationby TalkdeskMulti-agent AI platform for automating customer experience workflowsContact sales
  • Gradient Labsby Gradient LabsAI agents for customer operations in financial servicesPay as you go
  • Anyreach Coreby AnyreachOmnichannel agentic AI for BPO customer operations, with human experts behind it.Contact sales
  • Delightby Delight.aiCustomer-facing AI agent for sales, service, and customer lifecycle interactions.Contact sales
  • Yelp Hostby YelpAI phone answering and order handling for restaurants.$99+/moFree trial
  • Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
  • Circuitry.aiby Circuitry.aiAI decision support for manufacturers’ service operationsContact sales
  • Hostieby HostieAI virtual concierge for restaurant guest communications.Paid
  • Crescendo.aiby Crescendo.aiAI-native customer experience platform for running and improving customer support operations.Contact sales
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