Results for “conversation analytics”

53 tools in Support · Updated 2 Nov 2026

“conversation analytics”Support › Voice and phone agentsShowing 53 tools

Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
ConversationRelayby TwilioVoice AI layer for phone conversations with your own LLMPay as you go
Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
Observe.AI Agent Platformby Observe.AIAn enterprise platform for building, governing, evaluating, and optimizing AI agents in customer conversations.Contact sales
Decagonby DecagonConversational AI platform for building customer-facing agents across voice, chat, and email.Contact sales
Rime AIby Rime AIVoice AI models for real-time conversational speechFreemium
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
Sierra AI Agentsby SierraConversational AI agents for customer service and customer experienceContact sales
Rasa Platformby RasaSelf-hosted platform for building, testing, and running governed conversational AI agentsFreemium
Krisp for Call Centersby KrispReal-time voice AI layer for call center agents: noise removal, accent conversion, translation, analytics and voice security.$15/user/moFree trial
Cresta AI Agentby CrestaEnterprise AI agents for customer conversations, built and tested from real interaction dataContact sales
ElevenAgentsby ElevenLabsBuild, deploy and monitor voice and chat agents for support, sales and operations.Freemium
Forethought AI Agentsby ZendeskAI agents for customer support across chat, email, voice and SlackContact sales
Voiceflowby VoiceflowPlatform for building, testing, deploying and monitoring chat and voice AI agents.Contact sales
Talkdesk Customer Experience Automationby TalkdeskMulti-agent AI platform for automating customer experience workflowsContact sales
Synthflowby Synthflow AIVoice AI agents for enterprise phone callsContact sales
SoundHound OASYSby SoundHoundEnterprise platform for building and running voice-native AI agents.Contact sales
Gemini Enterprise for Customer Experienceby GoogleGoogle Cloud suite of AI agents and tools for retail and restaurant customer experienceContact sales
Amazon Connect Customerby AmazonAI-driven customer experience platform for voice, chat, email, and messagingPay as you go
SignalWire AI Agent Runtimeby SignalWireVoice AI agent runtime with call state and tool control on telephonyPay as you go
SimboConnectby Simbo AIAI phone and messaging agents for patient communicationContact sales