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Results for “customer analytics”

45 tools in this category · Updated

“customer analytics”SupportBook a demoShowing 45 tools
  • Talkdesk Customer Experience Automationby TalkdeskMulti-agent AI platform for automating customer experience workflowsContact sales
  • Siena Customer Service Agentby Siena AIHandle commerce support and customer engagement with shared AI context$750+/mo
  • AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • Replicantby ReplicantAI agents that resolve customer service calls, SMS, and chat.Contact sales
  • Omiliaby OmiliaSelf-learning conversational AI agents for voice and digital customer serviceContact sales
  • LivePerson Syntrixby LivePersonSimulate customer conversations to test AI agents and train live agents before launch.Contact sales
  • Gradient Labsby Gradient LabsAI agents for customer operations in financial servicesPay as you go
  • Decagonby DecagonConversational AI platform for building customer-facing agents across voice, chat, and email.Contact sales
  • Flipby FlipVoice AI that automates inbound customer support calls for retail, transportation, and healthcare.Unknown
  • Anyreach Coreby AnyreachOmnichannel agentic AI for BPO customer operations, with human experts behind it.Contact sales
  • Maven AGIby Maven AGIDeploy customer-service agents that work across existing business systemsContact sales
  • Delightby Delight.aiCustomer-facing AI agent for sales, service, and customer lifecycle interactions.Contact sales
  • Crescendo.aiby Crescendo.aiAI-native customer experience platform for running and improving customer support operations.Contact sales
  • Knowmaxby KnowmaxAI-guided knowledge management for customer experience teams.Contact sales
  • KMS Lighthouseby KMS LighthouseGoverned enterprise knowledge base that serves approved, cited answers to staff, customers, and AI agents.Contact sales
  • Staircase AIby GainsightCustomer conversation intelligence for churn risk and expansion signals, with MCP accessContact sales
  • Front Autopilotby FrontAI agents for complex customer service work, built into the Front help desk.Pay as you go
  • Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
  • Cresta Agentic Assistby CrestaReal-time AI guidance and knowledge for human customer service agentsContact sales
  • Cresta AI Agentby CrestaEnterprise AI agents for customer conversations, built and tested from real interaction dataContact sales
  • Ada AI Agentby AdaEnterprise AI customer service agents across voice, messaging, and emailContact sales
  • OutRivalby OutRival, Inc.YC W19No-code AI platform for customer-experience teams to create and deploy AI solutions.Contact sales
  • Pylonby PylonYC W23Agentic B2B customer support platform for ticketing, omnichannel intake and AI-assisted investigation.$89+/user/yr
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