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Results for “cx analytics”

38 tools in this category · Updated

“cx analytics”SupportShowing 38 tools
  • Verint CX Automation Platformby VerintAI agents and bots for contact center automation, from VerintContact sales
  • Cresta Conversation Intelligenceby CrestaAnalyze human and AI agent conversations to find what drives CX outcomesContact sales
  • Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
  • Krisp for Call Centersby KrispReal-time voice AI layer for call center agents: noise removal, accent conversion, translation, analytics and voice security.$15/user/moFree trial
  • Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go
  • AmplifAIby AmplifAIContact-center performance and customer-experience management platform for human and AI workforces.Contact sales
  • Forethought AI Agentsby ZendeskAI agents for customer support across chat, email, voice and SlackContact sales
  • Voiceflowby VoiceflowPlatform for building, testing, deploying and monitoring chat and voice AI agents.Contact sales
  • Conversation Intelligenceby TwilioReal-time analysis of voice and messaging conversations for agents and workflowsUnknown
  • Talkdesk Customer Experience Automationby TalkdeskMulti-agent AI platform for automating customer experience workflowsContact sales
  • Observe.AI Agent Platformby Observe.AIAn enterprise platform for building, governing, evaluating, and optimizing AI agents in customer conversations.Contact sales
  • Amazon Connect Customerby AmazonAI-driven customer experience platform for voice, chat, email, and messagingPay as you go
  • Kustomer Conciergeby KustomerAI customer service agent that resolves customer requests across channels using full customer history.Contact sales
  • Delightby Delight.aiCustomer-facing AI agent for sales, service, and customer lifecycle interactions.Contact sales
  • Yelp Hostby YelpAI phone answering and order handling for restaurants.$99+/moFree trial
  • CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
  • Replicantby ReplicantAI agents that resolve customer service calls, SMS, and chat.Contact sales
  • Omiliaby OmiliaSelf-learning conversational AI agents for voice and digital customer serviceContact sales
  • ElevenAgentsby ElevenLabsBuild, deploy and monitor voice and chat agents for support, sales and operations.Freemium
  • boost.aiby Boost.aiEnterprise conversational AI platform for regulated industriesContact sales
  • SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
  • Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
  • LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
  • Bloomfireby BloomfireEnterprise knowledge management platform with AI-powered search and authoringContact sales
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