Results for “knowledge base”

16 tools in this category · Updated 2 Nov 2026

“knowledge base”SupportContact salesShowing 16 tools

Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
Agent Assistby GoogleReal-time coaching and summaries for customer service agents on chat and voice.Pay as you go
Rezolve.aiby Rezolve.aiAgentic AI service desk for IT, HR and finance requestsContact sales
LivePerson Conversational Cloudby LivePersonConversational AI platform for messaging and voice customer engagementContact sales
Zoom Virtual Agentby ZoomConversational AI for customer support calls, chat, reception and IT helpContact sales
Forethought AI Agentsby ZendeskAI agents for customer support across chat, email, voice and SlackContact sales
Observe.AI Agent Platformby Observe.AIAn enterprise platform for building, governing, evaluating, and optimizing AI agents in customer conversations.Contact sales
Capacity AI Agentsby CapacityAI agents that resolve inbound inquiries across voice, chat, SMS and emailContact sales
Unthreadby UnthreadYC S22AI-native helpdesk that runs support requests from Slack and Teams$85+/user/moFree trial
Finiby FiniYC S22AI customer support agent that resolves tickets across voice, chat, and emailPay as you go
Invocaby InvocaAI agents and conversation analytics that turn phone, text, and web leads into tracked revenue.Contact sales
Ellipsis Healthby Ellipsis HealthAI care management calls for health plans and health systemsContact sales
Synthflowby Synthflow AIVoice AI agents for enterprise phone callsContact sales
SoundHound OASYSby SoundHoundEnterprise platform for building and running voice-native AI agents.Contact sales
Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
Customer Experience Insightsby GoogleAnalyzes contact center conversations to surface quality, intent and performance insights.Pay as you go