Results for “case management”

21 tools in this category · Updated 2 Nov 2026

“case management”SupportWays to use: APIShowing 21 tools

Parloa AI Agent Management Platform (AMP)by ParloaEnterprise platform for building and running customer service AI agentsContact sales
Kommunicate AIby KommunicateResolve support requests with AI and transfer uncertain cases to people$40+/moFree trial
Knowmaxby KnowmaxAI-guided knowledge management for customer experience teams.Contact sales
Servalby ServalAI-powered service management and help desk automation for enterprises.Contact sales
Bloomfireby BloomfireEnterprise knowledge management platform with AI-powered search and authoringContact sales
CallMinerby CallMinerConversation intelligence and virtual agents for customer experience teamsContact sales
SearchUnifyby SearchUnifyPurpose-built AI support agents grounded in enterprise knowledgeContact sales
Shelfby ShelfEnterprise knowledge foundation that makes documents AI-readyContact sales
Gradient Labsby Gradient LabsAI agents for customer operations in financial servicesPay as you go
Circuitry.aiby Circuitry.aiAI decision support for manufacturers’ service operationsContact sales
eGain AI Knowledge Hubby eGainTrusted knowledge foundation for enterprise AI and customer service automation$25/user/mo
Regalby Regal.AIVoice AI agents for enterprise contact centersContact sales
PolyAI Agent Builderby PolyAIBuild and deploy voice dialog agents from natural-language descriptions or code.Pay as you go
Frontdesk AI Receptionistby FrontdeskAnswer business calls and coordinate follow-ups with AI$99+/moFree trial
Botpressby BotpressAI customer support agents that take action on ticketsFreemium
Aircall AI Voice Agentby AircallAI phone agent that answers, qualifies, and routes calls inside Aircall's phone systemPay as you go
Ada AI Agentby AdaEnterprise AI customer service agents across voice, messaging, and emailContact sales
OutRivalby OutRival, Inc.YC W19No-code AI platform for customer-experience teams to create and deploy AI solutions.Contact sales
Unthreadby UnthreadYC S22AI-native helpdesk that runs support requests from Slack and Teams$85+/user/moFree trial
telliby telliYC F24Build and operate AI voice agents for customer callsUnknown
Openby OpenYC W24AI customer-support platform for resolving and managing customer conversations across channels.Pay as you go